American Eagle Mortgage | Heath, OH
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987 Professional Pkwy
Heath, OH 43056 - 740-323-0500
Hours
Chamber Rating
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Christa brace
We are in the process of buying our first home. Phyllis, Debbie and Joe have been terrific. It's a scary and exciting time. Its comfortable to have them working with us. They answer any questions, even after hours. I completely recommend American Eagle mortgage. As I said ,we are still in the process, I will update when we close.
Jul 12th, 2019 -
Larry Carey
Nathan helped my wife and I go through the process of buying our first house. We were clueless. Nathan got our pre approval done, and walked us through every step of the way answering any questions we had, and to be honest went above and beyond to do so. We called him after hours numerous times and he always made sure to take care of us. We highly recommend Nathan Gill and his team in Heath!
Aug 16th, 2018 -
Brandon Moore
My wife worked with Phyllis at American Eagle Mortgage. She gave us a pre-approval letter and the financing fell through. I do not blame them for the lack of financing as I understand a pre-approval is not a guarantee. BUT, the handling of the situation was terrible. My wife confirmed, confirmed and confirmed again information with Phyllis. Told her things multiple times. And she told my wife time and time again that it would not be a problem. She had done this many times and our particular situation would be just fine. Then our information went to underwriting and fell through. So either Phyllis is poor at her job, or set our expectations up knowing that this would end in a rejection. Either way, not good. And then, once the rejection came back, Phyllis did not have the decency to call my wife and tell her that there was a rejection and that she had been wrong. She sent an email telling her it didn't work out, and then moments later was "in a meeting" and couldn't take her call. Very poor customer service and a very poor way of doing business.
Oct 11th, 2017 -
Georgette Ferrell
Easy to apply and very helpful , fair
Sep 1st, 2017 -
Ralph Gray
Nov 19th, 2016
Contact Info
- 740-323-0500
Questions & Answers
Q What is the phone number for American Eagle Mortgage | Heath, OH?
A The phone number for American Eagle Mortgage | Heath, OH is: 740-323-0500.
Q Where is American Eagle Mortgage | Heath, OH located?
A American Eagle Mortgage | Heath, OH is located at 987 Professional Pkwy, Heath, OH 43056
Q What is the internet address for American Eagle Mortgage | Heath, OH?
A The website (URL) for American Eagle Mortgage | Heath, OH is: https://www.lend.us/branches/heath/
Q What days are American Eagle Mortgage | Heath, OH open?
A American Eagle Mortgage | Heath, OH is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Q How is American Eagle Mortgage | Heath, OH rated?
A American Eagle Mortgage | Heath, OH has a 3.8 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
American Eagle Mortgage | Heath, OH
Overall Rating
Overall Rating
( 5 Reviews )Christa brace on Google
We are in the process of buying our first home. Phyllis, Debbie and Joe have been terrific. It's a scary and exciting time. Its comfortable to have them working with us. They answer any questions, even after hours.
I completely recommend American Eagle mortgage.
As I said ,we are still in the process, I will update when we close.
Larry Carey on Google
Nathan helped my wife and I go through the process of buying our first house. We were clueless. Nathan got our pre approval done, and walked us through every step of the way answering any questions we had, and to be honest went above and beyond to do so. We called him after hours numerous times and he always made sure to take care of us. We highly recommend Nathan Gill and his team in Heath!
Brandon Moore on Google
My wife worked with Phyllis at American Eagle Mortgage. She gave us a pre-approval letter and the financing fell through. I do not blame them for the lack of financing as I understand a pre-approval is not a guarantee. BUT, the handling of the situation was terrible. My wife confirmed, confirmed and confirmed again information with Phyllis. Told her things multiple times. And she told my wife time and time again that it would not be a problem. She had done this many times and our particular situation would be just fine. Then our information went to underwriting and fell through. So either Phyllis is poor at her job, or set our expectations up knowing that this would end in a rejection. Either way, not good. And then, once the rejection came back, Phyllis did not have the decency to call my wife and tell her that there was a rejection and that she had been wrong. She sent an email telling her it didn't work out, and then moments later was "in a meeting" and couldn't take her call. Very poor customer service and a very poor way of doing business.
Georgette Ferrell on Google
Easy to apply and very helpful , fair
Ralph Gray on Google
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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