Apria Healthcare

Don't walk, RUN AWAY from this company. I had issues with them from day one. I could never get anyone to return my calls. That was in May/ June 2023. Now 10 months later the billed my credit card $798. No bill sent, no warning. I've been on the phone with the billing department now for 40 minutes and feel no closer to understanding the issue. UPDATE #1. I requested 2 things at the time I made the first call. First for them to send me invoices and the second was a callback. After several days neither has happened. Tonight I received a phone call demanding I pay or they will send this to collections. I emailed the customer care asking for the invoices, a callback, and if they believe that I owe money, then a bill. I don't trust their accounting department because a few weeks ago they send me a refund due to overpayment, and now I owe them.
Mar 25th, 2024

Very helpful in getting my cpap and answering all my questions.
Mar 21st, 2024

I found out that APRIA will auto renew my contract if I change medical insurance. The current contract is for 15 months of payments. If I change medical insurance during enrollment period a new contract will be signed with new insurance. REGARDLESS if I have only 2 payments left, they will sign a new contract for 15 more months. If i change the next year again, the same situation, renew for another 15 months. That means that the device could have been paid for 3 years ago but am still paying because of the contract resigned not for balance but for entire amount. I VERIFIED this information with Apria. THEY ARE A BAD COMPANY DO DEAL WITH.
Mar 6th, 2024

Mar 4th, 2024

I found out that APRIA will auto renew my contract if I change medical insurance. The current contract is for 15 months of payments. If I change medical insurance during enrollment period a new contract will be signed with new insurance. REGARDLESS if I have only 2 payments left, they will sign a new contract for 15 more months. If i change the next year again, the same situation, renew for another 15 months. That means that the device could have been paid for 3 years ago but am still paying because of the contract resigned not for balance but for entire amount. I VERIFIED this information with Apria. I cancelled with them before and physically brought the equiptment back to their office. THEY ARE A BAD COMPANY DO DEAL WITH.
Feb 22nd, 2024