Findlay Business Systems - Computer and Laptop Repair

With over 82 years of experience, I only trust Findlay Business Systems with my computer services and needs. From a single student to a corporation of 500, F.B.S. will get you set up with everything you need to keep you on track, with up to date equipment and software below others prices, so you can still fill your tank at the end of the week.
Dec 25th, 2022

Dec 10th, 2019

Great staff, great solutions
Nov 11th, 2019

When my PC started acting up, and I realized that it was beyond my ability to fix, I really didn't want to take it to a big box store. I have had nothing but good experiences with small businesses in the past, and have always been satisfied with the results they provide. Until now. When I dropped my PC off I sat down with the owner and we discussed the problems I was having. He took notes on our conversation and got my contact info. The next day, to my surprise and (at the time) delight, I received a call informing me that he had finished working on my computer and that I could come and pick it up, which I did. When I booted it up at home, I quickly realized that neither of the issues for which I had brought it in had been resolved. I checked the invoice I had received and found, much to my confusion and frustration, that not only were the issues for which I had brought the PC in entirely absent, but the only actions performed on my computer were intended to address an issue I was NOT having. I sent a message through the Findlay Business Systems website asking for clarification and if anything could be done about the situation. When I received no reply after a few days, I placed a phone call to Findlay Business Systems which was...frustrating, to say the least. When I voiced my concerns over the invoice and actions taken on my PC, the owner insisted that he had not encountered the problems for which I brought the computer to him in the first place. Not knowing what to do at this point, I asked if there was anything he could do for me about this situation. He offered to take another look at my PC (for the problem on the invoice, NOT the ones I actually needed fixed), but given the ineptitude that had already been displayed during our transaction, I informed him that I was not at all comfortable with that course of action. I suggested a partial refund, to which he agreed, and then asked him if he still had the contact information I provided him at our initial meeting. He said that he "probably did somewhere." When I asked him to confirm that he did indeed have my information, he promptly hung up. I am disappointed and frustrated with my experience. Though I realize that Findlay Business Systems has been around for quite some time, based on my experience I cannot in good conscience recommend them to anyone who wants their PC in good hands.
Jan 11th, 2021

When my PC started acting up, and I realized that it was beyond my ability to fix, I really didn't want to take it to a big box store. I have had nothing but good experiences with small businesses in the past, and have always been satisfied with the results they provide. Until now. When I dropped my PC off I sat down with the owner and we discussed the problems I was having. He took notes on our conversation and got my contact info. The next day, to my surprise and (at the time) delight, I received a call informing me that he had finished working on my computer and that I could come and pick it up, which I did. When I booted it up at home, I quickly realized that neither of the issues for which I had brought it in had been resolved. I checked the invoice I had received and found, much to my confusion and frustration, that not only were the issues for which I had brought the PC in entirely absent, but the only actions performed on my computer were intended to address an issue I was NOT having.I sent a message through the Findlay Business Systems website asking for clarification and if anything could be done about the situation. When I received no reply after a few days, I placed a phone call to Findlay Business Systems which was...frustrating, to say the least. When I voiced my concerns over the invoice and actions taken on my PC, the owner insisted that he had not encountered the problems for which I brought the computer to him in the first place. Not knowing what to do at this point, I asked if there was anything he could do for me about this situation. He offered to take another look at my PC (for the problem on the invoice, NOT the ones I actually needed fixed), but given the ineptitude that had already been displayed during our transaction, I informed him that I was not at all comfortable with that course of action. I suggested a partial refund, to which he agreed, and then asked him if he still had the contact information I provided him at our initial meeting. He said that he "probably did somewhere." When I asked him to confirm that he did indeed have my information, he promptly hung up.I am disappointed and frustrated with my experience. Though I realize that Findlay Business Systems has been around for quite some time, based on my experience I cannot in good conscience recommend them to anyone who wants their PC in good hands.
Sep 24th, 2020