Horizon Education Center: Elyria Dewhurst

Jul 2nd, 2023

My kids and I love this daycare!
May 14th, 2023

My son hated going to this daycare. In less than two months he got bit in the face and had his finger smashed in a door by a teacher. When they called me about the incident they said that this happens more times than you know. Shouldnt the adults pay more attention before closing the door? There was no structure in the class and it felt like I was dropping my kid off at a kennel. We got him out and he is much happier at his new daycare.
Apr 29th, 2023

There is no accountability in this center. Teachers are not held responsible for their actions in regards to how they handle kids. They put their hands on kids in ways that is very much not ok. The first day my child ever attended here they witnessed a child being smacked on the hand and when I reported no one believed my child. There wasn't a single day my child wanted to go to school after that. I have seen parents furious because of the way their child was handled physically. There are some kind and good hearted teachers and staff though, which is why I gave 2 stars. The director is a liar and it seems they like to cover themselves when they do something wrong instead of putting honesty as priority. This place needs cameras. I have seen things there I just simply can't unsee and they just take teachers word that nothing happened.
Apr 18th, 2023

I preferred this location over the other but it seems they lack the ability to clearly explain things concerning payments. On one occasion I was told by the business coordinator that my balance was from not paying a summer activities fee -Which was paid in full prior- then I was told months later it was something else. On another occasion, my login information wasn't in the system. I was told that it would be taken care of on the back end. Again, months later I was told that I had another balance. When I reminded the the Bus. Coordinator of what she said, she then told me she would have the finance Dept look at it and make corrections. After asking if the issue had been corrected multiple times. She then told me that if it wasn't paid by the end of week my child would not be allowed to return. The "straw" was when I had an unfortunate situation that cause me to be 20 min late. When I called the daycare the Center Director told me that it would be $10 for each child every 15 min. I repeated what she said to confirm. She said "yes". When I arrived she hit me with a bill for $30 per child. Gas is $3.80/gal, Eggs and Milk are approximately $5 each. I don't have the energy to let anyone keep playing with my hard earned money. For these reasons I would not refer/recommend anyone to this facility.
Nov 4th, 2022