Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

2.6 - (23 reviews)
9
0
0
0
14
Read Our 23 Reviews

Chamber Rating

2.6 - (23 reviews)
9
0
0
0
14
  • Rekha Rai

    Worst customer Service ever. I called for my dad card because we didnt get them in mail but she was super rude. I ask her for name but she hang up on me. Looking at all this comments about that Hispanic and Indian looking woman, I know she is the who talk to me rudely when I went there with my mom. Someone need to fire her. Its sad to see still all the Nepali communities who are dealing with this issue have this bank. I recommend people to go different bank.
    Jan 21st, 2024

  • sakti subba

    One ladies look like Spanish or Asian she talk to rude with costumer she dont know how to deal with costumer very bad experience I suggest people to dont go on that us banks branch
    Sep 15th, 2023

  • SiSi

    I don't even know where to begin, this is THE WORST US Bank branch I have ever been to in the 10 plus years I have been banking with them. If I could give them a zero star rating I would. The entire staff is extremely rude and will turn you away over the slightest things. No body here seems to care about helping customers, at least not without an attitude. The entire staff needs to be replaced and I will be submitting a formal complaint with US Bank about this branch. Whoever the owner is please don't bother responding to this review because I DON'T CARE. I wish the ABSOLUTE WORST on everyone that works here.
    Aug 11th, 2023

  • Nishal Subba

    I went to this branch many times but there is a one woman staff she look like Hispanic or something she is very rude to customers and I dont want to go this bank anymore because of her bad attitude, rudeness and bad management I would be happy if she is fired from her place
    Apr 15th, 2023

  • Crash Gamer

    I dont know how the rating here has 1 stars for the same person yet still works there as a manager. You respond like you care about the customer that goes there, yet the Tiffney still has the same attitude and behavior over the years. You guys are doing absolutely nothing to change this. Never going to the place again.
    Nov 27th, 2022

Read Our 23 Reviews

About
U.S. Bank Branch

U.S. Bank Branch is located at 2226 State Rd in Cuyahoga Falls, Ohio 44223. U.S. Bank Branch can be contacted via phone at 330-922-5902 for pricing, hours and directions.

Contact Info

  •   330-922-5902

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

A The phone number for U.S. Bank Branch is: 330-922-5902.


Q Where is U.S. Bank Branch located?

A U.S. Bank Branch is located at 2226 State Rd, Cuyahoga Falls, OH 44223


Q What is the internet address for U.S. Bank Branch?

A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/ohio/cuyahoga-falls/2226-state-rd-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing


Q What days are U.S. Bank Branch open?

A U.S. Bank Branch is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is U.S. Bank Branch rated?

A U.S. Bank Branch has a 2.6 Star Rating from 23 reviewers.

Ratings and Reviews
U.S. Bank Branch

Overall Rating

Overall Rating
( 23 Reviews )
9
0
0
0
14
Write a Review

Rekha Rai on Google

image Worst customer Service ever. I called for my dad card because we didnt get them in mail but she was super rude. I ask her for name but she hang up on me. Looking at all this comments about that Hispanic and Indian looking woman, I know she is the who talk to me rudely when I went there with my mom. Someone need to fire her. Its sad to see still all the Nepali communities who are dealing with this issue have this bank. I recommend people to go different bank.

Business Response on Google Jan 16th, 2024
Hello there. Thank you for taking a moment of your day to leave a review. We understand you may have had a less than favorable experience and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #26565 to [email protected]. Once we receive your contact information, we will reach out to you directly to further assist. All the best, ^Kortnee

sakti subba on Google

image One ladies look like Spanish or Asian she talk to rude with costumer she dont know how to deal with costumer very bad experience I suggest people to dont go on that us banks branch

Business Response on Google Sep 28th, 2023
Thank you for sharing this feedback about your experience at the branch. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #20007 and a Social Media Ambassador will follow up with you. Take care! ^Tevin

SiSi on Google

image I don't even know where to begin, this is THE WORST US Bank branch I have ever been to in the 10 plus years I have been banking with them. If I could give them a zero star rating I would. The entire staff is extremely rude and will turn you away over the slightest things. No body here seems to care about helping customers, at least not without an attitude. The entire staff needs to be replaced and I will be submitting a formal complaint with US Bank about this branch. Whoever the owner is please don't bother responding to this review because I DON'T CARE. I wish the ABSOLUTE WORST on everyone that works here.


Nishal Subba on Google

image I went to this branch many times but there is a one woman staff she look like Hispanic or something she is very rude to customers and I dont want to go this bank anymore because of her bad attitude, rudeness and bad management I would be happy if she is fired from her place

Business Response on Google Apr 20th, 2023
Hello Nishal, thank you for taking the time to share your feedback about the branch. We never want a customer to leave the branch feeling like they had a bad experience. Your concerns are important to us, and we would like to learn more about your interaction. Please send more details to us via email at [email protected], and reference #11518. Kindly, ^Katii

Crash Gamer on Google

image I dont know how the rating here has 1 stars for the same person yet still works there as a manager. You respond like you care about the customer that goes there, yet the Tiffney still has the same attitude and behavior over the years. You guys are doing absolutely nothing to change this. Never going to the place again.

Business Response on Google Oct 25th, 2022
Hello, thank you for taking the time to review your local branch. We are concerned to hear you feel this way, and we would like the chance to speak with you further. If you would like us to give you a call regarding your experience, please email us at [email protected] and include reference #9179 and your phone number. We look forward to hearing from you. Kindly, ^Kim

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Overall Rating

Overall Rating
( 23 Reviews )
9
0
0
0
14

Write a Review

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