Nationwide Children's Hospital Behavioral Health Services

Apr 9th, 2024

Aug 15th, 2023

We went into our visit with low expectations because of the hospital's reputation among first responders. BUT, we were extremely impressed with the care our daughter received. The wait for a room is long - but that is due to the depth of attention and care being given to the patients who are in those rooms before they are discharged. During her stay, the clinicians were able to get our daughter to talk about things that even her therapist and closest friends did not know. And they were able to provide her with the words and tools she needed to understand and discuss her illness moving forward. We have referrals to a number of outpatient programs that we intend to pursue and we are so grateful for the support we have had from all of the staff. You guys are doing the work that matters!
Sep 18th, 2023

The wait was excruciatingly long. I waited 6 hours for a room. I was locked in a consult room for 5 hours. I got my room at 1AM. The therapist i had was not nice, she would side with my abusive dad and never let me talk. My MHSS were the sweetest people ive ever met! Sydney and Makenna were so sweet! Sydney would go on walks with me and we would talk about books, she even offered to bring me a book :,) Makenna was so sympathetic, after every therapy session she would go and make sure i was okay and go on walks and overall be there for me to vent. I will admit, being sent here didnt help me whatsoever. All i learned was CBT (cognitive behavior therapy; finding cause of stress and solving it) and we didnt talk about anything i was sent for. As soon as i got home i relapsed. My mental health team was so supportive (minus that one therapist) I loved all my MHSS they were so freaking sweet! I still think about them to this day. If your seeing this Sydney or Makenna, thank you so much for being there for me during the hardest days of my life. But if i didnt have those MHSS i would rate 1/5. Makes you wait for hours before actually hospitalizing you. They legit do not care. If youre sent to YCSU, you will be bored out of your mind. the only time i got human interaction was therapy. Other than that, i wanst allowed to leave my room. (btw i was in YCSU for 4 days, they only took me in because i said if they sent me home i would kms. I went back today and they sent me home and i still have the urge to SH and hurt myself. I was there for 7 hours this time. My physiatrist was talking down on me and belittling me for not using my safety plan. i didnt see Sydney or Makenna if you were wondering :(
Dec 6th, 2022

The behavioral health pavilion is currently in the process of trying to discharge my teenager, with a suicide note in their hands in their handwriting that states they intend to kill themselves, with a date and a plan that includes how, that includes several statements that say verbatim that they will lie to everyone to convince them they are fine until they are left alone long enough to carry it out, based on this childs verbal statement that they do not have suicidal intent. This child also told a clinician as documented in their MyChart that the second they are discharged they plan to run away, to a home where they have already accessed an item they used to self-harm. My husband asked the NP if this was her child and she had this evidence if she would be comfortable having this child discharged into her care and she refused to answer the question. I am disgusted at the level of negligence being displayed here. My child has had several stays in the YCSU and every time I have tried to advocate that they needed a higher level of care. We have never been taken seriously, and I fully believe that if we had, my child would no longer be suicidal at this point. And I absolutely do not believe that this hospital cares about childrens mental health and it is unacceptable that there are no other options in Columbus for minors to get emergency psychiatric care.
Nov 24th, 2022