Salon Lofts Grandview - View on 5th

Scheduled an appointment for a simple beard trim. The location was easy to find. Arrived 10 minutes early and went to the lot. I saw Carlos was busy with another client so I sat down in the lobby. I waited for 25 minutes past my scheduled appointment. Not one staff member interacted with me. Terrible customer service and a waste of time.
Sep 20th, 2023

Worst cut and color I ever got. Showed multiple pictures of what I wanted. nOTHINg like any one of the pix. Stylist decided to do his own thing even after I stopped him several times to show what I wanted. $200.00+ wasted. I work for two weeks for that amount of money. Extremely dissatisfied. Will never darken their door again. And everyone I talk to will know as well. Spent another $ 50.00 at drug store to get product to fix this mess. Will have to wait over 6 months before this grows out. Services: Hairstyling, Hair highlighting, Hair coloring
Jun 2nd, 2023

Apr 10th, 2023

Over priced. More show and fancy.
Jan 15th, 2023

waited 30 minutes past my appointment time to get in the chair. i selected "men's cut" when booking cause i'm a man and just wanted a trim, however i have long hair and the hairdresser clearly wasn't comfortable with the amount of hair i had. they were assuredly ready for mostly clippers. they then couldn't really answer my questions or help advise what to do with my hair, and in the end they ended up taking some liberties while cutting my hair, something i surely don't appreciate. so maybe have an option while booking for a guy with long hair? just a suggestion. and if your hairdresser isn't comfortable with the amount of hair someone has then maybe they could recommend someone else in the building better suited for it. the only good part was the beard trim,was awesome, but certainly never going back, that was awkward and uncomfortable, and two hours of my time wasted. (yes two hours, good thing they don't charge by the hour!) id go less than 1 star if i could
Feb 11th, 2023