City of Columbus Division of Power

Aug 31st, 2023

Joe is a nice guy on the phone, but this company is bad. Im paying the same amount for a 1bdr apartment that I do for a 3 bedroom house, they take a security deposit to start service, I was late on my first bill and had to call in because they sent it to an address I never told them (though they were charging me for the right address?), when I called at the end of my lease to cancel they had a PO Box on file (Ive never had a PO Box), every time I call I have had to wait on hold for 20 minutes or longer, they have to schedule a person to come out and physically read the meter every month and no availability for a closing reading for over a week after you move out. Im all for someone giving some competition to AEP but they need to get it together and get out of the Stone Age.
Aug 7th, 2023

Aug 4th, 2023

Been a customer for 15 years - they are great and significantly cheaper than AEP. Just wanted to write a review because they have so many negative ones for some reason... My power has only been out like once in the last 10 years, and it was when the entire city lost power.
Aug 1st, 2023

Shout out to Mike on the phone lines 6/25/23. Very knowledgeable and helpful guy in dealing with the recent outage downtown. Appreciate the info.
Jul 5th, 2023