Hertz Car Rental - Columbus - Reynoldsburg HLE

Above & beyond! We had a wonderful experience with Hertz while renting a car when our car was totaled. After we returned our rental, they even called to let us know that we had left a pretty valuable set of earbuds in the car! Seriously great service!
Jun 5th, 2023

I have used them 2x now and will NEVER go anywhere else for my rental car needs. They are friendly, it's clean, great customer service, and they try there best to accommodate when they can.
Apr 19th, 2023

The person who seems to be in charge there is a scammer. He didnt do a walk around inspection before renting car to us .I asked him to do a walk around with me He said he said to go ahead and take the car he inspected and all was good.He never put anything down as damaged luckily my wife noticed a dent in the passenger side door when she was getting in. We informed the person and he said he would note it ,if we would have drove off who knows what he would have tried when we returned car. .So we rent it and return it and he tells me that I cracked his windshield and was going go to pay for it.I told him iI never cracked it and it had to be like that before we rented it. He does a half as s inspection and doesn't note the dent in door that we had to point out then he tries to turn in a claim to my insurance company .I will never use this Hertz or any other Hertz again. Beware this guy is a scammer. I also contacted Hertz Corporate Customer Service and informed them about this guy. They said they are not a Hertz Corporate business and are like a franchise and they would make sure they contact this location and would work for me the customer to get this resolved.This guy shouldn't be allowed to do what he's doing .
Mar 11th, 2023

Very friendly staff
Mar 2nd, 2023

Hello Was planning on renting a Toyota Corolla and they provided a Volkswagen Passat, runs beautiful.
Aug 15th, 2022