Fine Line Auto Body Alum Creek

Staff is amazing! Very knowledgeable and personable. Took care of me every step of the way. Chuck is the best body man!!! He does great work!!! Go Chuck!!!!
Apr 9th, 2024

Great service all around. Car was in and out within a week. Kept in touch throughout the process when dealing with insurance.
Apr 4th, 2024

Apr 3rd, 2024

Love it it was fast and perfect thanks for everything
Mar 27th, 2024

When my car needed repaired after some damage, I was distraught. Between a moderately high deductible and the cost of rentals, I was panicking. I usually use a body shop in my hometown, but one of my friends suggested Fine Line, and their Alum Creek location was close to me, so after talking to their rep on the phone, I stopped in a couple days later, and as soon as I began talking about my problem, Bill in their office says 'You've got the [my car model]?' - the rep had already phoned ahead and Bill had already readied everything even before I'd set a drop-off date. Long story short, what I thought was catastrophic damage only took them a couple weeks to completely fix, they set me up with a loaner, and they helped me with my deductible. When they told me everything they were going to do for me, I literally went outside and cried because the stress relief was so impactful. Look, I know we've all come to expect business as usual, so even the slightest thing seems like great customer service these days. When I say Fine Line treated me with WORLD CLASS customer service, I mean it from the standpoint of any period in time. I'm still stunned even days after picking up the car, and decided to sit down and type this out to fully give credit to the best customer service experience I've had in decades. Thank you all, truly.
Mar 19th, 2024