Hours

Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM

Chamber Rating

3.4 - (222 reviews)
90
41
25
8
58
Read Our 222 Reviews

Chamber Rating

3.4 - (222 reviews)
90
41
25
8
58
  • Lizzie Bjork

    Had a bad experience trying to sell clothes here. They never called me to say that my order was ready, and when I called them, they couldnt tell me how much they would pay. Worst of all, they donated my clothes before I had the chance to come back and pick them up. Only after I drove back over did I learn that they donate clothes after just 72 hours. Staff were not empowered to help me.
    Mar 23rd, 2024

  • Haley

    Brought in a huge bag of clothes to sell and the lady said shed take about 20 minutes to look through it. Called me back literally 2 seconds later saying she wouldnt take any of it. Unless youre The Flash, theres no way anyone can look through clothes that fast. At least look through it. If you're a young girl, dont even try to sell clothes here. The women here wont take you seriously. Makes sense though, because while they look for name brand items, nothing in this store is actually in style unless youre 40+ years old. Go to Platos.
    Mar 23rd, 2024

  • Vanessa Lutz

    Terrible customer service! Waited forever to check out. Finally I was checking out and in the middle of the woman ringing me up she just walked away. Are you kidding me? I think that place is too old for me, it feels like a. Old folk home.
    Mar 7th, 2024

  • Rese B

    Not sure what happened but this store has gone down hill. My sister and I have come to this location over the past several years and each time is worse than before. Exceptionally rude staff, today is the last time my sister and will be coming to your location. Consistent huffing and puffing from all your staff members when people walking to your store not being greeted and being treated like you are inconveniencing them. Not a good way to feel when you're walking into a retail establishment.
    Mar 1st, 2024

  • some1pecial the 1

    I would return there.
    Jan 1st, 2024

Read Our 222 Reviews

About
Clothes Mentor

Clothes Mentor is located at 6145 Mayfield Rd in Cleveland, Ohio 44124. Clothes Mentor can be contacted via phone at 440-646-9640 for pricing, hours and directions.

Contact Info

  •   440-646-9640

Questions & Answers

Q What is the phone number for Clothes Mentor?

A The phone number for Clothes Mentor is: 440-646-9640.


Q Where is Clothes Mentor located?

A Clothes Mentor is located at 6145 Mayfield Rd, Mayfield Heights, Ohio 44124


Q What is the internet address for Clothes Mentor?

A The website (URL) for Clothes Mentor is: https://mayfieldheightsoh.clothesmentor.com/


Q What days are Clothes Mentor open?

A Clothes Mentor is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM


Q How is Clothes Mentor rated?

A Clothes Mentor has a 3.4 Star Rating from 222 reviewers.

Hours

Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM

Ratings and Reviews
Clothes Mentor

Overall Rating

Overall Rating
( 222 Reviews )
90
41
25
8
58
Write a Review

Lizzie Bjork on Google

image Had a bad experience trying to sell clothes here. They never called me to say that my order was ready, and when I called them, they couldnt tell me how much they would pay. Worst of all, they donated my clothes before I had the chance to come back and pick them up. Only after I drove back over did I learn that they donate clothes after just 72 hours. Staff were not empowered to help me.

Business Response on Google Mar 21st, 2024
Lizzie, We are sorry that this was not a great experience. We do not call customers when their buy is ready, but we do offer a text. We also do not tell offers over the phone. We believe that it should be done in person. We do not donate clothes within 72 hours, however the buy procedures that you sign do list it as 72 hours. We always hold items much longer and call to remind customers that their buy is there. Many people do not answer or their voice mail is full (Not saying you). We have no way to help you once your items are donated. Please try us again and I am sure now that you understand the process it will be a much better experience. We love our customers and bend over backwards to make people happy.

Haley on Google

image Brought in a huge bag of clothes to sell and the lady said shed take about 20 minutes to look through it. Called me back literally 2 seconds later saying she wouldnt take any of it. Unless youre The Flash, theres no way anyone can look through clothes that fast. At least look through it. If you're a young girl, dont even try to sell clothes here. The women here wont take you seriously. Makes sense though, because while they look for name brand items, nothing in this store is actually in style unless youre 40+ years old. Go to Platos.


Vanessa Lutz on Google

image Terrible customer service! Waited forever to check out. Finally I was checking out and in the middle of the woman ringing me up she just walked away. Are you kidding me? I think that place is too old for me, it feels like a. Old folk home.


Rese B on Google

image Not sure what happened but this store has gone down hill. My sister and I have come to this location over the past several years and each time is worse than before. Exceptionally rude staff, today is the last time my sister and will be coming to your location. Consistent huffing and puffing from all your staff members when people walking to your store not being greeted and being treated like you are inconveniencing them. Not a good way to feel when you're walking into a retail establishment.


some1pecial the 1 on Google

image I would return there.

Business Response on Google Dec 26th, 2023
Great! We hope to see you soon. We run specials and have great everyday deals. :)

Load More Reviews

Overall Rating

Overall Rating
( 222 Reviews )
90
41
25
8
58

Write a Review

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