Alba Auto Group
-
3833 Ridge Rd
Cleveland, OH 44144 - 216-773-7877
Hours
Chamber Rating
-
Jaran Miller
I had a good experience purchasing a car from this seller in 2020. Tony was very helpful, not pushy, gave me a good deal, and communicated well. When the car was wrecked this year, and I saw that Alba Auto Group had a car like I wanted listed on Ebay, I didn't have hesitations to purchase from Tony again. Like before, it was a good experience. No regrets.
Feb 3rd, 2024 -
Jerry Kroeger
Tony proved to be friendly honest and trustworthy.
Jan 11th, 2024 -
Rita Hicks
The true test of a dealer is when you have a problem like we did. Tony stuck by us through the problem and sent us the parts we needed. He answered the phone every time we called, never dodged anything! Our car is now perfect and exactly what we wanted at a great price!! We will def buy again and rest assured this is the best place to buy a vehicle. Thank you Tony and all of the Alba crew-love our Crosstrek
Jan 10th, 2024 -
Cassandra Soltis
Owner was super amazing. I walked around the lot looked at a few different cars gave him in my price range and what I was looking to get into told him about my last vehicle and let me take the car for a test drive that I was looking at. I came back to the establishment with cash in hand, eager to buy the vehicle! SUV I bought only had 69000 miles and he had all the prior Info!! CANT BEAT THE CUSTOMER SERVICE AND VALUE OF THE CARS!! will be sending everyone in need to this establishment!
Oct 15th, 2023 -
JP Scout 800 (JPScout800)
I purchased a 2008 Jeep Wrangler with a Salvaged/Rebuilt title (theft recovery) in July with just under 39,000 miles and shipped to Texas. The post on ebay boasted a smooth running, "serve you for many years to come" condition with working AC and no issues. I asked several questions back and forth with Tony to try and get an idea of the condition. I tried getting a 3rd party inspector out, but no one in the area would return my call. Tony was very helpful and nice about my questioning, and he got me a great deal on shipping the Jeep all the way to Texas. Due to his willingness to help and his online reviews I took a chance on buying the Jeep. However, since receiving the Jeep, it's been one issue after another. I believe very little dealer reconditioning went into this vehicle to be resold. This Jeep was not safe for the road. The first things I noticed were the AC did not work and the Jeep had a 50mph significant steering wobble. After 2 days of driving, the shifter cable just fell off (eventually had to replace the shifter linkage and cable bushing). There's a tick on the passenger side of the engine during cold starts. There's a rough shimmy/hesitation when idling at any given time. When you fill the tank up, it leaks gasoline all over the ground until you run it down to just over of a tank. It reeks of gasoline all the time. The tires were dry rotted, and past the end of their life. The rear driver brake caliper was seized and the rear calipers would not bleed when the rusted out rotors and pads had to be replaced (all of the rotors and calipers ended up needing to be replaced due to rust and wear). The transmission leaks about a 3rd of a quart every 2 to 3 weeks. I had planned on replacing the steering with a new suspension lift, but I ended up having to replace the bearing hubs, axle shafts, ball joints, control arm bushings, and knuckles. The rust was horrific! I'm over $6,000 into the Jeep on just trying to make it a reliable driver, NOT including any upgrades. The AC still doesn't work after 2 techs have looked at it, who have no other suggestions but to throw parts at it and see what works. I'm constantly having to monitor the transmission fluid levels until I can figure out where the leak is coming from. At some point, I will take it to my shop to get the transmission leak and gas leak fixed, the idle hesitation and tick looked at, and to get AC looked at again. I've owned it for 2 months but it's only been on the road driving for a total of approximately 2 weeks due to it being worked on most of the time. Yes, I bought a 15 year old Jeep and there's always a risk when buying a used vehicle. Yes, I should have had a 3rd party inspect it, or flown up to see it for myself. However, I've worked for a dealership before, and standard procedure is to at least make sure the vehicle is safe for the road before resale. I'm not getting a response from the dealer with my concerns, as the issues have piled up. I dont know what they'd be willing to, or HAVE to do anyway? What other recourse do I have at this point other than leaving a review? Please do your due diligence when buying here.
Sep 23rd, 2023
Contact Info
- 216-773-7877
Questions & Answers
Q What is the phone number for Alba Auto Group?
A The phone number for Alba Auto Group is: 216-773-7877.
Q Where is Alba Auto Group located?
A Alba Auto Group is located at 3833 Ridge Rd, Cleveland, OH 44144
Q What is the internet address for Alba Auto Group?
A The website (URL) for Alba Auto Group is: http://albaautogroup.com/
Q What days are Alba Auto Group open?
A Alba Auto Group is open:
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Q How is Alba Auto Group rated?
A Alba Auto Group has a 4.5 Star Rating from 41 reviewers.
Hours
Ratings and Reviews
Alba Auto Group
Overall Rating
Overall Rating
( 41 Reviews )Jaran Miller on Google
I had a good experience purchasing a car from this seller in 2020. Tony was very helpful, not pushy, gave me a good deal, and communicated well.
When the car was wrecked this year, and I saw that Alba Auto Group had a car like I wanted listed on Ebay, I didn't have hesitations to purchase from Tony again. Like before, it was a good experience. No regrets.
Jerry Kroeger on Google
Tony proved to be friendly honest and trustworthy.
Rita Hicks on Google
The true test of a dealer is when you have a problem like we did. Tony stuck by us through the problem and sent us the parts we needed. He answered the phone every time we called, never dodged anything! Our car is now perfect and exactly what we wanted at a great price!! We will def buy again and rest assured this is the best place to buy a vehicle. Thank you Tony and all of the Alba crew-love our Crosstrek
Cassandra Soltis on Google
Owner was super amazing. I walked around the lot looked at a few different cars gave him in my price range and what I was looking to get into told him about my last vehicle and let me take the car for a test drive that I was looking at. I came back to the establishment with cash in hand, eager to buy the vehicle! SUV I bought only had 69000 miles and he had all the prior Info!! CANT BEAT THE CUSTOMER SERVICE AND VALUE OF THE CARS!! will be sending everyone in need to this establishment!
JP Scout 800 (JPScout800) on Google
I purchased a 2008 Jeep Wrangler with a Salvaged/Rebuilt title (theft recovery) in July with just under 39,000 miles and shipped to Texas. The post on ebay boasted a smooth running, "serve you for many years to come" condition with working AC and no issues. I asked several questions back and forth with Tony to try and get an idea of the condition. I tried getting a 3rd party inspector out, but no one in the area would return my call. Tony was very helpful and nice about my questioning, and he got me a great deal on shipping the Jeep all the way to Texas. Due to his willingness to help and his online reviews I took a chance on buying the Jeep. However, since receiving the Jeep, it's been one issue after another. I believe very little dealer reconditioning went into this vehicle to be resold. This Jeep was not safe for the road.
The first things I noticed were the AC did not work and the Jeep had a 50mph significant steering wobble. After 2 days of driving, the shifter cable just fell off (eventually had to replace the shifter linkage and cable bushing). There's a tick on the passenger side of the engine during cold starts. There's a rough shimmy/hesitation when idling at any given time. When you fill the tank up, it leaks gasoline all over the ground until you run it down to just over of a tank. It reeks of gasoline all the time. The tires were dry rotted, and past the end of their life. The rear driver brake caliper was seized and the rear calipers would not bleed when the rusted out rotors and pads had to be replaced (all of the rotors and calipers ended up needing to be replaced due to rust and wear). The transmission leaks about a 3rd of a quart every 2 to 3 weeks. I had planned on replacing the steering with a new suspension lift, but I ended up having to replace the bearing hubs, axle shafts, ball joints, control arm bushings, and knuckles. The rust was horrific!
I'm over $6,000 into the Jeep on just trying to make it a reliable driver, NOT including any upgrades. The AC still doesn't work after 2 techs have looked at it, who have no other suggestions but to throw parts at it and see what works. I'm constantly having to monitor the transmission fluid levels until I can figure out where the leak is coming from. At some point, I will take it to my shop to get the transmission leak and gas leak fixed, the idle hesitation and tick looked at, and to get AC looked at again. I've owned it for 2 months but it's only been on the road driving for a total of approximately 2 weeks due to it being worked on most of the time.
Yes, I bought a 15 year old Jeep and there's always a risk when buying a used vehicle. Yes, I should have had a 3rd party inspect it, or flown up to see it for myself. However, I've worked for a dealership before, and standard procedure is to at least make sure the vehicle is safe for the road before resale. I'm not getting a response from the dealer with my concerns, as the issues have piled up. I dont know what they'd be willing to, or HAVE to do anyway? What other recourse do I have at this point other than leaving a review? Please do your due diligence when buying here.
Overall Rating
Overall Rating
( 41 Reviews )Write a Review
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