Cleveland Clinic Lyndhurst Urgent Care

The nurses and DR. PRADA were excellent this morning.
Mar 24th, 2024

I stopped by this evening with my mother and daughter for a check-up Cleveland Clinic Lyndhurst Urgent Care. The whole team, the receptionist, the nurses and the physician assistent were very nice with us.
Mar 14th, 2024

Very quick service, everyone was kind and helpful.
Feb 16th, 2024

This entire clinic is easily the very best within 100 miles. The doctor was not only very nice but very pretty too! Not to mention, she was exceptionally great at her job!! My broken arm was x-rayed put into a cast & I was on my way in record time! 10 stars!
Jan 10th, 2024

As a patient seeking medical care at Cleveland Clinic Lyndhurst Urgent Care. I found myself deeply dissatisfied with the level of service provided during my recent visit. The encounter with Melanie Hall, NP, fell significantly short of the standards one would expect from an extension of a reputable healthcare institution. After enduring an unreasonably long wait time of over two hours at an office before being seen. This delay set a negative tone for the rest of the experience. Considering there were only two other people in the waiting room. Upon finally meeting with Miss Hall, I was disappointed by her demeanor, which lacked the warmth and professionalism expected from a healthcare provider. Her approach was characterized by a noticeable lack of attentiveness and empathy towards my concerns. Throughout the consultation, Miss Hall's examination was cursory at best, failing to address key aspects of my condition. In particular, the omission of an ear check, a fundamental component of a comprehensive assessment, was concerning. Furthermore, upon reviewing my aftercare notes, Miss Hall appeared to overlook crucial details relevant to my health management, indicating a lapse in attention to detail. The misinterpretation of my X-ray results read by Cassandra Parrott, DO, and with a failure to diagnose pneumonia, was particularly troubling. Fortunately, I was able to seek clarification and appropriate treatment from a relative with expertise in pulmonary care. However, such oversight raises significant doubts about the diagnostic accuracy and competency of the medical staff. In summary, my experience at Cleveland Clinic Lyndhurst Urgent Care was marred by significant shortcomings in professionalism, thoroughness, and diagnostic accuracy. I trust that this feedback will be taken seriously by the institution, with a view to improving the quality of care provided to future patients.
Mar 31st, 2024