Relentless Recovery

No one is available to speak with, the website is not allowing me to make an appointment date, the fees are not disclosed and the fee for going to get a work badge out of the vehicle is $50, I believe they are not accessible so that they can charge a daily fee. I was trying to retrieve the vehicle yesterday but no one was available ALL DAY!!
Feb 16th, 2024

Got to love how it's impossible to actually speak with anyone over the phone and it's completely absurd that they charge you to get your own stuff out of the car
Feb 11th, 2024

The professionalism of this place is easily -100. They require you to make an appointment and dont come to help you whats so ever. They will watch you on a camera and not one person offers to help or aid in assistance. I had to literally call Cleveland police for someone to finally come up and help me after watching me on the cameras for over TWENTY minutes!!!!! And did I mention the place is filthy?
Jan 13th, 2024

Jan 10th, 2024

They waited till 1 in the morning to get my car and they dragged it out of my driveway woke me my wife and my three kids up I had the conformation number where I paid it and all they said was I should of paid my bills I told them why wouldnt I make my payments when my car almost paid off this place is a joke the place looks like it should be in the hill has eye ran down it seem like they dont know how to run a business unless you use the website there was a miscommunication between my finance company and i and they couldnt do it during normal business hours so we could straighten it out with the finance company they wouldnt give me there names the dude with glasses was unprofessional and talking down on people and acting like there better I dont care if they have a job to do or not if they have a job they should be more professional about it.
Mar 27th, 2024