Tax Experience 2001
-
2060 W 89th St
Cleveland, OH 44102 - 216-324-1906
Hours
Chamber Rating
-
Millia Sherrod
This was our first time filing for our business taxes, Stephanie was recommended to us, at first she seemed professional, but as time went on she slowly revealed that she lacked the 20 + years experience she continuously told us about. She started by filing our business under paperwork she was unfamiliar with waited for 1 week, then she decided to tell us she was switching to her original forms that she's comfortable with, our business has 2 people but she placed it under 1, which was fine. But she needed her personal information to add to our business taxes on, but in the end, she didn't separate her personal from the business, and she somehow sent part of her personal taxes to our business account, we had to wait for a federal check that was sent to her home even though our routing and account number was provided for her for direct deposit, not to mention we started this process in May and we didn't receive the check until JUNE! She prolonged the process for weeks! My business partner informed her that she got the check and deposited it, she told Stephanie on the same day that it's federal check and it'll take between 5-10 business days for it to clear. She called and texted my business partner 4 separate days in a row asking for her money, even though she was informed every day that the check was not cleared yet. Then last but not least she sent emails, and text messages stating that she has 1 client every year that tries to not pay, and that she tries to help out "her people", and that she works for the IRS and she'll make sure to withhold our bank account and remove all our information until our balance is paid in full. Now why would she assume that she won't get paid if my business partner has been open with communication and informing her that once the check has cleared she will get paid? She also charges $650 to do taxes, any kind which didn't sit right with us, but we didn't know any better. And she has informed us that we need to do better and be more professional. Never working with her again. I do not recommend her at all.
Jul 13th, 2021 -
Kenyatta Jones
Very professional and great customer service! Answered all questions promptly! Thank you so much always a pleasure.
Dec 19th, 2020 -
Sylvia Garcia
Service was excellent. Very professional. MY TAX advisor was hands on and provided attentive and timely guidance.
Sep 2nd, 2020 -
mrjoehop
Always my go to tax preparer. Thanks for your reliable services.
Jul 25th, 2020 -
lillian hopgood
Jun 5th, 2020
Contact Info
- 216-324-1906
Questions & Answers
Q What is the phone number for Tax Experience 2001?
A The phone number for Tax Experience 2001 is: 216-324-1906.
Q Where is Tax Experience 2001 located?
A Tax Experience 2001 is located at 2060 W 89th St, Cleveland, OH 44102
Q What is the internet address for Tax Experience 2001?
A The website (URL) for Tax Experience 2001 is: https://taxessince2001.wixsite.com/stephanietaxexperien
Q What days are Tax Experience 2001 open?
A Tax Experience 2001 is open:
Thursday: 7:00 AM - 11:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 7:00 AM - 12:00 PM
Monday: 7:00 AM - 12:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Q How is Tax Experience 2001 rated?
A Tax Experience 2001 has a 4.6 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Tax Experience 2001
Overall Rating
Overall Rating
( 9 Reviews )Millia Sherrod on Google
This was our first time filing for our business taxes, Stephanie was recommended to us, at first she seemed professional, but as time went on she slowly revealed that she lacked the 20 + years experience she continuously told us about. She started by filing our business under paperwork she was unfamiliar with waited for 1 week, then she decided to tell us she was switching to her original forms that she's comfortable with, our business has 2 people but she placed it under 1, which was fine. But she needed her personal information to add to our business taxes on, but in the end, she didn't separate her personal from the business, and she somehow sent part of her personal taxes to our business account, we had to wait for a federal check that was sent to her home even though our routing and account number was provided for her for direct deposit, not to mention we started this process in May and we didn't receive the check until JUNE! She prolonged the process for weeks! My business partner informed her that she got the check and deposited it, she told Stephanie on the same day that it's federal check and it'll take between 5-10 business days for it to clear. She called and texted my business partner 4 separate days in a row asking for her money, even though she was informed every day that the check was not cleared yet. Then last but not least she sent emails, and text messages stating that she has 1 client every year that tries to not pay, and that she tries to help out "her people", and that she works for the IRS and she'll make sure to withhold our bank account and remove all our information until our balance is paid in full. Now why would she assume that she won't get paid if my business partner has been open with communication and informing her that once the check has cleared she will get paid? She also charges $650 to do taxes, any kind which didn't sit right with us, but we didn't know any better. And she has informed us that we need to do better and be more professional. Never working with her again. I do not recommend her at all.
Kenyatta Jones on Google
Very professional and great customer service! Answered all questions promptly! Thank you so much always a pleasure.
Sylvia Garcia on Google
Service was excellent. Very professional. MY TAX advisor was hands on and provided attentive and timely guidance.
mrjoehop on Google
Always my go to tax preparer. Thanks for your reliable services.
lillian hopgood on Google
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
Tax Preparation Service Near Me in Cleveland, OH
RND Consulting Inc
Cleveland, OH 44139
(440) 519-1905 ( 0 Reviews )
H&R Block
Cleveland, OH 44102
(216) 631-5656 ( 0 Reviews )
Cruz Notary and Taxes
Cleveland, OH 44144
(216) 741-9694 ( 0 Reviews )
Marco & Associates
Cleveland, OH 44122
(216) 591-9169 ( 0 Reviews )
Mid America Glass Block Inc
Cleveland, OH 44105
(216) 633-2900 ( 0 Reviews )
Wwwicandomyowntaxescom
Cleveland, OH 44122
(216) 269-1607 ( 0 Reviews )
Citi Tax Refund Inc.
Cleveland, OH 44103
(216) 539-7015 ( 0 Reviews )
Tax Centers of America
Cleveland, OH 44137
216-210-0908 ( 0 Reviews )