WM - Cleveland Recycling Center

nick h _{on Google}

Apr 3rd, 2024

The company will just randomly charge you absurd amount of money with no explanation then tell you they'll issue you a credit and then never do so navigation of their app and website is horrible and customer service is so frustrating and very helpful. For the health of your mental well being and bank account choose any other company.

Mike Tallon _{on Google}

Mar 8th, 2024

Professional service, always on time and a fair price.

Susan Brown _{on Google}

Feb 18th, 2024

Reliable service but very disappointed in fluctuating environmental and fuel surcharges that primarily increase each month. These are impossible for customers to validate..need fixed rate for these.

Carli Bailey _{on Google}

Feb 16th, 2024

Fails to pickup and then overcharges when the dumpster they didn't pick up is over loaded. watched the recycling team drop trash on the ground, ignore it and yell at me when I pointed at it from my car...He still didn't pick it up. this company is dishonest 9 ways from Sunday. they have lied about pickups, they have lied about image receipts and they lied when they said they would price lock my contract. this company has some of the historically worst follow through I have ever experienced. WM is the kind of "I will fix/do this" and then not doing it.