CHN Housing Partners

Apr 6th, 2024

CHN HOUSING has been a Godsend.Theyve helped me pay my rent so I wasn't homeless and even walked me through the home buying process helped me apply for assistance programs for the down payment up to the closing.Lauren and Katie were a godsend.
Apr 4th, 2024

Mar 30th, 2024

Mar 24th, 2024

Me and my mom went up here to file our taxes. This is our first time filing with CHN up here at the Asian Plaza. Usually for the past 3 years ever since I started working we would go to Asian Action Services and get our taxes filed there. Never ever any problems, good customer service too and translators for the people who would need it. This year, 2024, I guess they werent doing it and my mom found CHN and we went with them. I guess she went with them because she thought they were still Asian Action Services since they were located in the same area. She filed hers a week before me and picked her up no later than that following weekend. I filed mines when she went to pick hers up. So far so good. There were people there that wasnt there when I went to pick mines up after I got the call that my taxes were ready to pick up. When I went, it was just two older gentlemens working, one being the general manager Elliot huff. First time I went to pick it up I sat for 20+ minutes waiting on my taxes just for him to tell me they werent ready and to come back tomorrow Saturday. I come back, same thing happens. Waiting a long time just to be told they arent ready. Got told to come back the following week on Friday. Same thing happens. Waited a while, told to come back. I come back the following day, same thing happens. So of course at this point, Im pissed. At this point Im wondering are my taxes lost this is ridiculous the amount of times Ive been back and forth back and forth just to be told the same thing over and over again and not much actual any helpful information. Like if my taxes were lost, misplaced, misfiled, like at least something. Im panicking thinking dang its already about to be April we only have till the 15th to file our taxes, am i going to have to track down my W-2s from all my employers, get my taxes and file them all over again and get them in before the deadline? Im struggling financially right now so these taxes wouldve been really helpful right now but now Im panicking am I even going to get these? The general manager barely has any information for me, says it isnt lost because they do not lose taxes. So we left and 20 mins later as were getting off the freeway towards home, I get a call from the general manager saying that he has my taxes. And I was like oh so you found them?! And the guy was like no Ive had them the whole time. Wow. Just a really unprofessional environment all around. I would honestly not recommend this place for filing taxes.
Mar 28th, 2024