Geek Choice

They are awesome
Dec 20th, 2022

Oct 3rd, 2019

Very helpful
Jan 11th, 2019

Sep 17th, 2018

Worst customer service and tech experience I have ever had. I went there to purchase Norton Internet Security, and the Geek Squad talked me out of it, and convinced me to purchase two other programs. I put the software on 3 computers. It immediately destroyed the operating system of all three computers. When I went back to the store, the same guy said, "oh way it's been doing that." When I pointed out that he told me it was the best, he responded, "it is the best." The best part is that they wouldn't return software because they don't take returns on software. At the same time this is happening, a friend of mine is in the other line complaining because he bought a new computer there, and they convinced him to update everything - better graphics cars etc.. When he got the computer home it didn't work, and because they updated it, they told him the warranty was voided, and he would need to pay for them to fix the damage they created. We both will never shop there again. They don't appreciate their customers; they don't understand their customers, and they don't deserve to have customers.
Sep 29th, 2017