Family Dental Center

Told me they accepted my insurance over the phone, just to be told they dont after I drive an hour to get there, even gave them the provider number over the phone, ridiculous honestly
Jan 22nd, 2024

Linda did an excellent and gentle cleaning. Very clean nice staff. Was impressed. Dr Wilcox and Lisa did an amazing job fixing up my dry socket and they work fast. This office was able to get me in weekly to get my teeth back in shape.
Dec 16th, 2023

My fianc moved here from around Columbus and thought I should get a dentist down here. We knew someone that went here and thought ah well give it a try. She left her old office with 3 cavities and the first time she came to this office now she supposedly has none. Then all of a sudden he found 1 tiny one So the dentist attempts to fill A cavity, completes it to his knowledge of 8 years of school or more within days shes still in absolute pain when eating. So we went back to explain this isnt normal for pain after 2 weeks on a filling?!?!? So the same dentist after being told hey you did something wrong. Said well it looks fine Ill shave it down maybe that will help, and you might need a root canal??? So this all started with having nothing to possibly to now a root canal?!?!? Find somewhere else to go
Mar 11th, 2023

Dec 31st, 2022

They eliminated late appointments for children under 16, which eliminates them being our dentist. School age children do not need to miss school and parents should not have to take time off work for dental services when the office is open for people 16 and older in the evening. Update: Spoke with the office manager from the Chillicothe office, Sue. She explained that this has been their policy for years, that under 18 cannot schedule evening appointments. I explained that Circleville has allowed it for the past 15 years. Apparently, they trained a new reservationist at the Chillicothe office, to work in Circleville, and told them they have to follow the Chillicothe office rules. They could consider under 18 if someone cancels at the last minute, but no reservations for under 18. I called another Circleville dentist and they thought it was weird that I asked if under 18 can schedule evening appointments. They had never heard of excluding certain reservation times based upon age. I cancelled my appointment with Family Dental and am scheduled with the other place, and the rest of my household will follow.
Jan 10th, 2022