AAA | Bob Sumerel Tire & Service - Hyde Park

This place doesn't even need another five star review, but I just have to write one. Wow. I took my Sport Bronco in here for an oil change, new AGM battery and a couple other things and it was like being in car service heaven. I'd gone in the week before and talked with Larry Patterson, the service manager, who had listened to my concerns and was respectful and kind. I had been very disappointed by the new management at Woody Sander Ford and their service department. Yesterday I saw Larry again and I met Tabitha, who was extremely friendly and helpful and also very attentive to everything I was worried about. After my car was done I had a great talk with Larry about not turning heat on high when you first start the car on a cold day, to keep the windshield from cracking, (common Sport Bronco complaint) and he knew all about the weird backing up after it rains sound the car can make. He just seemed like he had a wealth of knowledge and he was calm, confident and patient about making customers happy. I'm just sorry I didn't get to meet the guys working on my car! I will always come here and am telling everyone I know to come here. You will never look back. Go where the gold is.
Feb 15th, 2024

Larry is one of the best in the Business, used to always go to the pleasant ridge location but after a few less than stellar experiences there I wanted to switch it up. Thanks for all your help!
Feb 14th, 2024

Superb mechanics and great people.
Jan 30th, 2024

Highly recommend this Bob Sumerel for any work you need done. The GM Larry was a dream to work with. Extremely helpful and very kind! Thankyou so much for getting my car safe and back to normal. Appreciate the work you guys do!
Jan 29th, 2024

Very timely and helpful service, definitely coming back!!
Jan 4th, 2024