Tire Discounters

I typically have all of my work completed at the Mariemont store with Frank. This time I went to the store on 5 Mile and the experience was lackluster at best. The individual who assisted me was pushy. Turns out I needed a new back tire on my Expedition and he tried to sell me two tires for $900..as a long time customer, I asked him the best he could do and $900 was it. Mind you, this is after Ive already had my tires rotated and aligned along with an oil change. After 5 minutes of research, I found the exact same tire significantly cheaper and the individual assumed automatically I didnt know how to shop for tires. Needless to say, I went elsewhere and decided to put 4 brand new tires on my vehicle for a hell of a lot less than it would have cost with Hammet at the 5 Mile TireDiscounters. As a customer of TD for over 20 years, Ill only rely on the team at Mariemont to help me and can assure you I will never be back to the 5 Mile location.
Mar 31st, 2024

Customer service here sucks !!!!!! Don't know how RT became a manager sure wasn't his ability to talk to customers please people if u do choose to go here pleas look at your receipt and make sure it has your name and address on it and not someone else's it can void your warranty even though my credit card paid for the service the receipt does not have my name on it and was told nothing can be done cuz my number came up another person's name that I don't even know so now my receipt is is in their name and nothing they can do about it. MR RT WAS VERY RUDE AND UNHELPFUL STATING NOTHING CAN BE DONE ABOUT IT !!!!! PLEASE CHOOSE A DIFFERENT LOCATION AND AVOID THE HEADACHES
Mar 16th, 2024

RT did a great job!
Feb 24th, 2024

Fast efficient service
Feb 4th, 2024

Above and beyond service and care! Thank you to Hemant for helping me get back on the road quickly and safely!
Jan 11th, 2024