CPR Cell Phone Repair Beechmont

They replaced a damaged smartphone screen for me. Friendly staff. Prompt service. They did a great job
Apr 3rd, 2024

Mar 20th, 2024

Mar 5th, 2024

I was really grateful for the timely service I received to have my phone screen replaced. Gratefully I carry insurance on my phone for repairs and the process was simple, fast, and easy. Though I do not have the newest smartphone on the market, this location had a case for my phone and also tempered glass to put over my new screen. Great job guys, thanks for the awesome service!
Mar 3rd, 2024

I tried CPR beechmomt location for the first time a few weeks ago. Although they were able to fix my broken screen to my phone, the customer service was TRASH! The 2 men there, Johnny and Josh or Jeff, (can't remember their names) were rude. I paid the the retailer 350 and they claimed they did not recieve the funds although the money was removed from my account. I called my bank while there at the location and was confirmed that the funds were taken from my account. They would not let me leave with my phone because they were saying they didn't receive the money. I had to call the police to assist. I paid the merchant TWICE to get my phone and had to file a fraud report through my bank to get my money back. I will never use them again. I spent 700 dollars just to retrieve my phone from these people, had to get the police involved and waste a large portion of my day all for two men to be yelling at me as if I did something wrong. HORRIBLE!!! The owner claims to not have yelled at me while I was there yet literally was telling his partner to relax and not to get amplified. The funds took multiple days to process back into my account due to the fraud report I had to call in. Again I would never use them again PISS POOR customer service!
Jan 19th, 2024