Tropical Smoothie Cafe

Apr 11th, 2022

We normally get takeout here once a week, service was usually great until I called to cancel an order bc I accidentally chose pickup and not delivery. The girl on the phone was super nice but then I heard their entire conversation. At one point, the girl she was consulting with said tell her to just cancel it online WELL if I could cancel it online.. I wouldnt be calling, would I? Anyways, it was very off putting hearing them complain & curse, be rude and then super friendly to me saying no worries! It happens all the time! when getting back to me. Eventually, I was told to call the manager & he was kind and issued me the refund. But Ladies, there is (usually) a hold button!
Feb 26th, 2022

Feb 15th, 2022

Never going back there. Terrible service. Needs better management.
Jan 13th, 2022

This place gave me the worst food poisoning in my life, if you're going to go to a TSC, PLEASE do not go to this location. Atleast not until they're meeting their companies own food standards. Spoiled fruit gave me food poisoning for a whole week and I puked just about every day of it. Maybe only two workers were wearing their masks too. And I didnt notice at first, My mother also got sick from the pinapple mango smoothie but not as bad as me because she didnt drink it all (she didnt trust it because nobody wore their mask). I felt like I was dying no joke, I couldnt keep even liquids down without puking. I was on the toilet for ages too, I lost so much weight and I was so INSANELY weak. From a SMOOTHIE.This place gave me hell, and I'm a first time customer and last. Just make your smoothies at home and save yourself $7. And this is from someone who worked at Starbucks for years and loved being a barista, I dont know how a juice bar can have no control over their product and employees.
Jan 20th, 2022