altafiber 7th St. Office

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

2.8 - (121 reviews)
40
7
14
7
53
Read Our 121 Reviews

Chamber Rating

2.8 - (121 reviews)
40
7
14
7
53
  • Go Hiking Today (GoHikingToday)

    Altafiber absolutely the worst customer service in store, online via phone call or chat. Not a billing issue. Service upgrade. Extremely frustrating. Misleading. Inconsistent. Not helpful.
    Apr 5th, 2024

  • mark shackleford


    Apr 3rd, 2024

  • Melissa

    I was going to switch to Altafiber. They came out before installation to put in a line, and they cut my existing line. I called them and tried to get them to come out and fix it, and they refused, saying I am not a customer yet. I tried to get Altafiber to come and put the new service in, but they wouldn't come out for 12 days. So now I have no internet for a few days while I wait for my existing provider to come out and fix this mess. I am sticking with my original provider, as they have been very helpful in fixing this mess that Altafiber caused and then didn't care about.
    Apr 3rd, 2024

  • Nathan Brugger

    JEROME DID A GREAT JOB!
    Apr 1st, 2024

  • Robert Wittenberg


    Feb 29th, 2024

Read Our 121 Reviews

About
altafiber 7th St. Office

For more than 140 years, Cincinnati Bell has been keeping customers in Ohio, Kentucky and Indiana connected with each other and with the world. Now, Fioptics provides lasting and imperative lightning speed internet connections all over town to consumers and organizations that depend on it most.

Contact Info

  •   513-565-2210

Payment Methods

  • Cash

Questions & Answers

Q What is the phone number for altafiber 7th St. Office?

A The phone number for altafiber 7th St. Office is: 513-565-2210.


Q Where is altafiber 7th St. Office located?

A altafiber 7th St. Office is located at 209 Seventh St W, Cincinnati, OH 45202


Q What is the internet address for altafiber 7th St. Office?

A The website (URL) for altafiber 7th St. Office is: https://www.altafiber.com/?utm_source=yext&utm_medium=organic&utm_campaign=corporatelocation&utm_content=w7Corporate


Q How big is altafiber 7th St. Office?

A altafiber 7th St. Office employs approximately 20+ people.


Q What days are altafiber 7th St. Office open?

A altafiber 7th St. Office is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is altafiber 7th St. Office rated?

A altafiber 7th St. Office has a 2.8 Star Rating from 121 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
altafiber 7th St. Office

Overall Rating

Overall Rating
( 121 Reviews )
40
7
14
7
53
Write a Review

Go Hiking Today (GoHikingToday) on Google

image Altafiber absolutely the worst customer service in store, online via phone call or chat. Not a billing issue. Service upgrade. Extremely frustrating. Misleading. Inconsistent. Not helpful.


mark shackleford on Google

image

Business Response on Google Apr 3rd, 2024
Hi Mark- We are sorry to learn that you have not had a great experience with us. We would like the opportunity to look into any issues and/or concerns you are having and assist in any way. Please send us an email at [email protected]. Thanks!- Amanda, Social Media Manager

Melissa on Google

image I was going to switch to Altafiber. They came out before installation to put in a line, and they cut my existing line. I called them and tried to get them to come out and fix it, and they refused, saying I am not a customer yet. I tried to get Altafiber to come and put the new service in, but they wouldn't come out for 12 days. So now I have no internet for a few days while I wait for my existing provider to come out and fix this mess. I am sticking with my original provider, as they have been very helpful in fixing this mess that Altafiber caused and then didn't care about.

Business Response on Google Apr 3rd, 2024
Hi Melissa - We are sorry to learn that you have not had a great experience with us. We would like the opportunity to look into any issues and/or concerns you are having and assist in any way. Please send us an email at [email protected]. Thanks!- Amanda, Social Media Manager

Nathan Brugger on Google

image JEROME DID A GREAT JOB!

Business Response on Google Mar 28th, 2024
Hi Nathan!- Thanks for providing your feedback! We truly appreciate it and, we want to thank you for being a part of the altafiber Family! Angi

Robert Wittenberg on Google

image

Business Response on Google Feb 20th, 2024
Hi Robert! - Thanks for providing your feedback! We truly appreciate it and, we want to thank you for being a part of the altafiber Family! Angi

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Overall Rating

Overall Rating
( 121 Reviews )
40
7
14
7
53

Write a Review

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