Ashley Store + Outlet
-
9687 Colerain Ave
Cincinnati, OH 45251 - 513-245-5700
Hours
Chamber Rating
-
Barbara Michaels
Purchased a 3 piece living room set on 3/3/24. We have not received it yet after having 4 different delivery dates. We purchased the floor models of the sofa and loves eat and have been told they in the storeroom at the Colerain location. We have been told many conflicting stories about delivery. We have requested a refund but the store Manger has refused. Very dissatisfied with the customer service. I no longer want anything from this store in my home. I reach out to Custome Care and they state they cannot refund money because of the amount (?). They stated the store manager must authorize the refund which she has already refused to do.
Apr 3rd, 2024 -
Ardis Ligon
I had so much fun picking out my new living room furniture. The salesman was very helpful and kind. He made it an exciting and happy experience. I would definitely recommend this store. I love my new living room set.
Mar 28th, 2024 -
Michael Oaks
Went in there looking for new furniture yesterday. They are supposedly having a clearance sale as this location is closing and moving. Except the prices are basically the same prices listed on their website. Dont be fooled by this clown show closing.
Mar 23rd, 2024 -
michelle kyle
Very disappointed was supposed to have had our order on the 16th of March paid for prior two weeks ahead of time and still waiting now they're saying April 2nd.. was promised the furniture would be ready on the 16th of March and it was not. So we moved into the new place on the 16th and sitting here on the floor with no furniture no table and chairs to eat off of just very disappointed.
Mar 23rd, 2024 -
Brody Vance
Went in for the big store moving sale. Saw a 5 pc table that we really liked listed for $999. The salesman said the lowest he could go was $799. Delivery charge was $69 dollars with a delivery timeframe of 4-6 weeks. We bought it. We unluckily found the same table from Ashley website listed for $569 with no delivery fee and would get to our house in a week. All manager would do for us is a in store credit that expired in 3 weeks for overpriced furniture in their store. Just go look at the furniture in person and order it online for cheaper and faster. They mark up prices and claim they are matching the best possible deal but really just screwing you over. Will not make the mistake of shopping in store at this location again.
Mar 6th, 2024
Contact Info
- 513-245-5700
Questions & Answers
Q What is the phone number for Ashley Store + Outlet?
A The phone number for Ashley Store + Outlet is: 513-245-5700.
Q Where is Ashley Store + Outlet located?
A Ashley Store + Outlet is located at 9687 Colerain Ave, Cincinnati, OH 45251
Q What is the internet address for Ashley Store + Outlet?
A The website (URL) for Ashley Store + Outlet is: https://stores.ashleyfurniture.com/store/us/ohio/cincinnati/7710000332?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch
Q How big is Ashley Store + Outlet?
A Ashley Store + Outlet employs approximately 20+ people.
Q What days are Ashley Store + Outlet open?
A Ashley Store + Outlet is open:
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Q How is Ashley Store + Outlet rated?
A Ashley Store + Outlet has a 4.1 Star Rating from 583 reviewers.
Hours
Ratings and Reviews
Ashley Store + Outlet
Overall Rating
Overall Rating
( 583 Reviews )Barbara Michaels on Google
Purchased a 3 piece living room set on 3/3/24. We have not received it yet after having 4 different delivery dates. We purchased the floor models of the sofa and loves eat and have been told they in the storeroom at the Colerain location. We have been told many conflicting stories about delivery. We have requested a refund but the store Manger has refused. Very dissatisfied with the customer service. I no longer want anything from this store in my home. I reach out to Custome Care and they state they cannot refund money because of the amount (?). They stated the store manager must authorize the refund which she has already refused to do.
Ardis Ligon on Google
I had so much fun picking out my new living room furniture. The salesman was very helpful and kind. He made it an exciting and happy experience. I would definitely recommend this store. I love my new living room set.
Michael Oaks on Google
Went in there looking for new furniture yesterday. They are supposedly having a clearance sale as this location is closing and moving. Except the prices are basically the same prices listed on their website. Dont be fooled by this clown show closing.
michelle kyle on Google
Very disappointed was supposed to have had our order on the 16th of March paid for prior two weeks ahead of time and still waiting now they're saying April 2nd.. was promised the furniture would be ready on the 16th of March and it was not. So we moved into the new place on the 16th and sitting here on the floor with no furniture no table and chairs to eat off of just very disappointed.
Brody Vance on Google
Went in for the big store moving sale. Saw a 5 pc table that we really liked listed for $999. The salesman said the lowest he could go was $799. Delivery charge was $69 dollars with a delivery timeframe of 4-6 weeks. We bought it. We unluckily found the same table from Ashley website listed for $569 with no delivery fee and would get to our house in a week. All manager would do for us is a in store credit that expired in 3 weeks for overpriced furniture in their store. Just go look at the furniture in person and order it online for cheaper and faster. They mark up prices and claim they are matching the best possible deal but really just screwing you over. Will not make the mistake of shopping in store at this location again.
Overall Rating
Overall Rating
( 583 Reviews )Write a Review
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