Walgreens

Keep telling me my refills are ready, then tell me when I arrive that they aren't ready or there's an issue with my insurance. I've left several times without getting my critical medications. No excuse at all for doing business this way.
Mar 28th, 2024

Jan 26th, 2024

Worst location on the planet. Completely unorganized. Poor service.
Jan 23rd, 2024

When I first started with the pharmacy I was get real medicine than someone changed my profile to receive generic medicine. These generic medicine gave me some type of reaction and I had to go to the hospital. I didn't tell the pharmacist and refused to receive that same type of medicine. I asked the pharmacist to place the information on to my profile that I had to be hospitalized based off of whatever type of medicine that was... Some of my medicines went back to the original medicine I was receiving and some of the medicine was added and changed to the medicine that made me sick. I spoke to my doctor about the situation. My doctor then informed me that I could refuse the medicine they made me sick and that the pharmacist would have to give me a medicine that would not make me sick. The doctor changed the prescription to see if that would help me. And I'm not sure who individually but my profile start getting messed up and changed from automatic refills. So I would have to update the pharmacist with all my medicines and put them back on automatic refill. At first I did not see it as a problem but today I have had to do this over five times. Then I tried to get added on to their new program where you receive all your medicines once a month. I was told it takes between 30 to 45 days to receive all of your medicines and I was given a date to come and pick up my medicines. I came in on the date in which I was told to come in to find out there's someone had said on my file that I called and canceled and none of my prescriptions were ready and I had to redo my prescriptions on automatic refill again. I'm not sure what is going on with the staff if they think this is a funny situation LOL but I take my medicines very serious I would like to keep them on a regular basis and I do not feel like I should have to play these types of games with the pharmacist I do not feel safe to even pick up or receive any medicines at this point of time from pharmacy location. It makes me wonder if they gave me the medicine or purpose to make me sick. I'm not sure if this is stimming off the fact of being racist because I am a black woman maybe I was making them feel like I was demanding because I got sick from the medicine and I refuse to take the same type of medicine I took a picture and wrote down the brand because my doctor showed me how to do it I was being told by my doctor to inform the pharmacist and then it became a problem I don't feel like this is the place to go if you are a black person trying to receive medicine from this location I always thought the pharmacist is the main person for you to trust because they are giving you your medicine today I look at things differently and I am scared to go back to this location and pick up medicine that made me sick I wonder if they gave me medicine to make me sick.
Jan 8th, 2024

This is only pertaining to the pharmacy. Was told to wait for my prescription and quoted 15-20 minutes. Ive been here over an hour. Place is a mess. Customer service is trash. The lady running the place is more disorganized than the 20 yr old cashier.
Dec 4th, 2023