Pemberton Auto Spa

Review short version: Fantastic!! Review long version: Now for a bit more information which I hope serves to help others in their decision-making process. Pemberton Detailing completed paint correction, ceramic coating, window tent, wrapped the roof + mirrors in black, and did a chrome delete (blackout) on our 2017 Lexus RC 350 F-Sport. The car was purchased pre-owed a few months prior to this and the front end of the car was a bit rough from highway miles and the rest of the car needed some TLC due poor wash habits from the previous owner. Having some experience working in a body shop in my younger years and having an eye for details, I knew what was needed to bring it back but didn't have the time to do the work myself. After a bit of research, I found Zach and his team at Pemberton Detailing. Let me just start with this. Pemberton Detailing is not your average car wash/detail shop. These guys do high level, professional automotive work and they do it well. Zach was able to present and explain all of the options for my car and my budget to help me make an informed decision before getting started. They kept me posted via text message along the way from drop off to pick-up. There were a few issues along the way but how the problems were handled is honestly what left such a positive impression around the experience. Rather than just letting something leave the shop in hopes that the customer will be okay with the work, Zach notified me of the issue and even upgraded the material used from vinyl to black PPF. It wasn't that the shop did a poor job on the roof and mirror wrap, it was that the material that I selected didn't achieve the results that Zach wanted to see. He re-did the work and upgraded the material at no cost to me. I hadn't even seen the car at this point so this didn't come from a complaint or something I had to ask for. He just did it because he only wanted to best possible work to leave the shop. Customer service goes a long way! In the end, I am thrilled with the work! The car looks absolutely amazing I'll be bringing future cars to Pemberton Detailing and will recommend them to all of my friends and family. THESE GUYS ARE GOOD!! P.S. Check out those hood reflections the attached pictures! Services: Clay bar treatment, Auto detailing, Wheel washing, Window tinting, Paint repair
Jun 22nd, 2023

Zach and the team are AMAZING! Had 2016 Honda Civic sedan detailed. Interior and exterior. Father had used the car to take his 2 dogs to Ritter park. Needless to say, the seats were stained and it smelled like a wet dog! Interior was detailed and it looked amazing! They volunteered to keep it overnight just to give them some extra time on the stains. Great work!! I would highly recommend that if you need your vehicle detailed, this is your spot! Again, much Thanks to the Team at Pembertons!! Service: Full body wash
May 7th, 2023

Extreme professionalism! Never disappointed! They were very kind and very patient with me. I am a perfectionist and they went above and beyond to meet my every need! Love this place! Highly recommend if you want the best of the best! Thanks again to their wonderful customer service! Every time I leave feeling very satisfied and that the money was well spent! Service: Auto detailing
Mar 20th, 2023

The guys did an amazing job today! It was my first visit but I will be back. Their pride in workmanship and use of a completion checklist topped off their great work! I feel good knowing I have a professional detail shop close by with great staff that I can trust. I am picky with my vehicle but they treated it awesome. Thank you! Services: Full body wash, Clay bar treatment, Auto detailing
Feb 24th, 2023

Service: Auto detailing
Jan 15th, 2023