PNC Bank

They always are so helpful at this branch.Hannah who is a teller at this branch is amazing.
Jun 3rd, 2023

Staff stood around and did not help the one teller working? 35 minute wait!!!
May 19th, 2023

After applying for a HELOC online, I received zero communication from PNC about the status of the application. I called and was told to just wait another week it will go through. In the process of waiting, this PNC branch calls me to check up on everything. I have my mortgage through PNC and this was just a courtesy call to make sure everything was ok. Eric, the man on the phone, asks how everything was and was very nice. I mentioned everything with my mortgage is fine but still waiting to find out whats going on with my HELOC. Eric could not find anything in their system and blamed it on it being a different system than what they use. I hang up. Call the same number I called earlier and long story short, my application is gone. My credit was ran, every document E-signed and turned in but the application just vanished. Awesome. Zero communication strike one. Lost application strike two. I call Eric back and he suggests we come into the branch to get it straightened out. We schedule to come in. I get time off work to make the appointment and show up on time. Eric meets with us and tells us he had double booked his calendar on mistake and with an attitude explains he must take care of an existing client. Strike 3. Eric was unable to schedule an appointment at all for the remaining of the day. It was early. Strike 4. BYE! I'll take my business elsewhere.
Apr 5th, 2023

Very friendly staff and they always have quarters!
Feb 25th, 2023

Nov 16th, 2022