Chamber of Commerce

      Einstein Bros. Bagels

      ( 107 Reviews )

      Einstein Bros. Bagels
      Click here for fresh-baked bagels!
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      Hours

      Friday:
      6:00 AM - 12:00 PM
      Saturday:
      6:00 AM - 12:00 PM
      Sunday:
      6:00 AM - 12:00 PM
      Monday:
      6:00 AM - 12:00 PM
      Tuesday:
      6:00 AM - 12:00 PM
      Wednesday:
      6:00 AM - 12:00 PM
      Thursday:
      6:00 AM - 12:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (107 reviews)
      74
      15
      6
      4
      8
      Read Our 107 Reviews

      Chamber Rating

      4.3 - (107 reviews)
      74
      15
      6
      4
      8
      › ‹
      • Kristina Shapiro


        Mar 19th, 2024

      • Noah Brestovansky


        Mar 12th, 2024

      • Gary Laidman


        Mar 9th, 2024

      • Erin S.


        Mar 9th, 2024

      • Kimberly Kirkhoff

        We have been here before and never had an issue until this past Saturday. We stopped in and we encountered the worst customer service we have ever had anywhere. I don't normally write bad reviews but working in the industry myself I feel the owner needs to know how his employees are treating his guests. First, when we walked in we could tell there were already attitudes by the two ladies preparing food. The high school student working the register was fine but the other two ladies (one in navy t-shirt and the other was the MANAGER) had attitudes that we had the audacity to order food? It was 10:30! We ordered the brunch box and the lady in the navy literally snapped at us when we asked if we could choose our bagel flavors. She was completely rude to the point the two customers behind us made comments. I asked the young girl if there was a manager and that is when the other lady who had an attitude at first came to talk to us. She tried to make it right but at this point I was just done with it. While the manager was talking to us, the lady in the navy t-shirt kept making comments. We heard everything and so did the other customers. I just wanted to let you know, this is not the employee you want in the front of your establishment. She is going to ruin your business. And your manager needs better customer service and employee management skills.
        Mar 8th, 2024

      Read Our 107 Reviews

      About
      Einstein Bros. Bagels

      Einstein Bros. Bagels is located at 54 Plaza Dr in Chagrin Falls, Ohio 44022. Einstein Bros. Bagels can be contacted via phone at 440-893-9384 for pricing, hours and directions.

      Contact Info

      Products

      • Fresh-baked Bagels
      • Coffee
      • Cage-Free Egg Sandwiches
      • Bagels for the group- Baker’s Dozen
      • Half Dozen
      • Shmear
      • Deli Lunch Sandwiches
      • Breakast

      Services

      • Breakfast
      • Over the counter

      Languages

      • English

      Specialities

      • Gourmet Bagels
      • Nova Lox Sandwich
      • Shmear
      • Signature Cage Free Egg Sandwiches

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Einstein Bros. Bagels?

      A The phone number for Einstein Bros. Bagels is: 440-893-9384.

      Q Where is Einstein Bros. Bagels located?

      A Einstein Bros. Bagels is located at 54 Plaza Dr, Chagrin Falls, Ohio 44022

      Q What is the internet address for Einstein Bros. Bagels?

      A The website (URL) for Einstein Bros. Bagels is: https://locations.einsteinbros.com/us/oh/chagrin-falls/54-shopping-plz?y_source=1_OTA0OTk4OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Einstein Bros. Bagels?

      A Einstein Bros. Bagels employs approximately 20+ people.

      Q What days are Einstein Bros. Bagels open?

      A Einstein Bros. Bagels is open:
      Friday: 6:00 AM - 12:00 PM
      Saturday: 6:00 AM - 12:00 PM
      Sunday: 6:00 AM - 12:00 PM
      Monday: 6:00 AM - 12:00 PM
      Tuesday: 6:00 AM - 12:00 PM
      Wednesday: 6:00 AM - 12:00 PM
      Thursday: 6:00 AM - 12:00 PM

      Q How is Einstein Bros. Bagels rated?

      A Einstein Bros. Bagels has a 4.3 Star Rating from 107 reviewers.

      Hours

      Friday:
      6:00 AM - 12:00 PM
      Saturday:
      6:00 AM - 12:00 PM
      Sunday:
      6:00 AM - 12:00 PM
      Monday:
      6:00 AM - 12:00 PM
      Tuesday:
      6:00 AM - 12:00 PM
      Wednesday:
      6:00 AM - 12:00 PM
      Thursday:
      6:00 AM - 12:00 PM

      Related Categories

      Nearby Einstein Bros. Bagels Locations

      Ratings and Reviews
      Einstein Bros. Bagels

      Overall Rating

      Overall Rating
      ( 107 Reviews )
      74
      15
      6
      4
      8
      Write a Review

      Kristina Shapiro on Google

      image

      Business Response on Google Mar 14th, 2024
      Thanks for the 5-star rating, Kristina! We hope you check us out again soon.

      Noah Brestovansky on Google

      image

      Business Response on Google Mar 7th, 2024
      Thanks for the 5-star rating, Noah! We hope you check us out again soon.

      Gary Laidman on Google

      image

      Business Response on Google Feb 16th, 2024
      We're feeling the love, Gary! We look forward to seeing you again soon.

      Erin S. on Google

      image

      Business Response on Google Mar 6th, 2024
      Thanks for the rating, Erin! We hope to see you again soon.

      Kimberly Kirkhoff on Google

      image We have been here before and never had an issue until this past Saturday. We stopped in and we encountered the worst customer service we have ever had anywhere. I don't normally write bad reviews but working in the industry myself I feel the owner needs to know how his employees are treating his guests. First, when we walked in we could tell there were already attitudes by the two ladies preparing food. The high school student working the register was fine but the other two ladies (one in navy t-shirt and the other was the MANAGER) had attitudes that we had the audacity to order food? It was 10:30! We ordered the brunch box and the lady in the navy literally snapped at us when we asked if we could choose our bagel flavors. She was completely rude to the point the two customers behind us made comments. I asked the young girl if there was a manager and that is when the other lady who had an attitude at first came to talk to us. She tried to make it right but at this point I was just done with it. While the manager was talking to us, the lady in the navy t-shirt kept making comments. We heard everything and so did the other customers. I just wanted to let you know, this is not the employee you want in the front of your establishment. She is going to ruin your business. And your manager needs better customer service and employee management skills.

      Business Response on Google Mar 7th, 2024
      Hi Kimberly, we are looking into this situation right away. The experience you describe is unacceptable and does not reflect our standards and values. Please reach out to us at https://www.einsteinbros.com/contact/ with the details of your visit so we can assist and turn your experience around. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 107 Reviews )
      74
      15
      6
      4
      8

      Write a Review

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