Massage Envy - Belden Village

Aimee Dubell _{on Google}

Mar 21st, 2024

This place is a joke. My friend booked us a couples massage in like November of last year for feburary 18th of this year that's a 4 months out appointment well we get a text the day before that someone called off so that we couldn't get our massages. I guess it is no big deal, so we rescheduled again for March 29th next Friday the day they canceled the first one. We'll my friend got another text today, the 22nd of March, that one of the people giving the massages is out until may 17th. This is ridiculous. And not a good business. If you're planning on going here, don't even waste your time they will just reschedule you over and over.

Elizabeth strohscher _{on Google}

Feb 17th, 2024

Had a 90-minute appointment with Alex. OMG, he has magic fingers. It was one of the best massages I have had and will definitely book agian with him.

ARuth Sussex _{on Google}

Dec 28th, 2023

I was a member for years. During Covid closure I continued to pay membership fee to support the business. After they reopened I had issues getting appointments so I opted to end my membership. I had accumulated a lot of massages from over the period they had been closed for Covid but when I called to schedule an appointment they told me I couldnt use the massages I had paid for with membership charges because I only had a limited time after ending the membership to use the accumulated massages! I explained to them the situation and they didnt care at all. Nice! Terrible customer service.