AT&T - Internet Service Provider

Need I say more? Lol
Apr 22nd, 2023

I would give it 0 stars if I could. Since Covid my husband is working from home. His online calls/meetings get dropped all the time. His employer in not happy. We have had a service man from At&T to try to fix it. It was worse when he left.
Dec 19th, 2022

Horrible..
Jun 25th, 2022

We have had att for our internet service for many years. Never real happy with the product. Slow internet and several issues with numerous products. However, on 8/27/21 our neighbor installed his att internet. My son is on leave from the Navy after a year-long deployment. All he really wants to do is play his online video games. Kind of decompressing. Somewhere in the process the att tech cut our internet service. My son realized it immediately. My wife went next door and told the tech what he did. He said he didn't do anything and got in his truck and left. He actually installed an internet line above the ground out of the box in our back yard to the neighbors house. I called att customer service when I got home. Earliest they can come back is Monday. My sons leave is only 10 days. Now he can't do anything online as it will be out for at least 4 days. I again contacted customer service on Saturday. Asked for immediate repair service as this was their mistake. I explained all of this again. They did not care. I realize very quickly that ATT APPARENTLY DOES NOT CARE ABOUT MY SONS MILITARY SERVICE. They could not care less about the issue I explained. Did not even acknowledge that I brought it up. Their MO is apparently to keep transferring you to another "supervisor" until you give up. When I stated I want a months credit for this they supplied another link for a complaint which I started out on originally. Needless to say, I have spent the morning exploring other companies. We will be leaving this subpar company at our earliest possibility. If you are considering att, find another provider. Lots of others out there. They just keep increasing the price for less service.
Jan 24th, 2022