E&H Ace Hardware

Horrible horrible horrible experience at Ace Hardware Bucyrus Ohio They have a service in the back with their sthil stuff I Do a lot of business there had a lot of things worked on I've bought chainsaws I've bought You know chainsaw covers I've bought weed whackers I've bought a lot of stuff from there I've had a lot of stuff service and I tell a lot of people about this place But I tell you what I took a backpack blower in there and asked them for A choke lever and a prime button that's it there was nothing wrong with my blower as far as functioning it was strictly cosmetics I took it in there to get it repaired the guy had it for two months he jerked my chain he wouldn't call me and let me know the progress on it I called him several times it was always something different And I I'm just very very unhappy I went back I picked up my leaf blower it does not work And I had to purchase a brand new one The manager Garrett decided to take 50 bucks off I'm sorry but I think they could have did a little bit better than that They took a perfectly good blower and they destroyed it and then charged me practically full price for a new one I am very very unhappy with Ace Hardware and I'll be sure to let everybody that I know how they stiff me on my blower I honestly belive they switched my working blower for a non working blower all my equipment has a sticker saying Miller lawn and power this blower has no sticker and never has had a sticker the straps was too tight and it was filthy its not my blower they robbed a good hard working man
Mar 29th, 2024

Mar 16th, 2024

Feb 28th, 2024

Service department very slow would not recommend if you need your equipment back in a timely manner. Store manger very rude
Feb 24th, 2024

Feb 23rd, 2024