Dana Lauren Salon & Spa

We had an appointment for 11am the day of my wedding for a hair wash and style. We sat in the lobby until 11:30 when our stylist came out and said she still had one person ahead of us and that it would be around a half hour longer. Very disappointed in the service here. We made an appointment for a reason. I did not even get to have my hair done on my wedding day because our stylist was running an hour behind schedule. Would not recommend going to this salon if you have anything else to do that day at a certain time. Service: Hairstyling
Jul 11th, 2022

Extremely unprofessional. I would not do services with them again. They cancelled my bridal hair contract without anyone calling me. No one told me anything and they did not email/call me with any information. Horrible customer service. Spoke with the manager and they were not helpful at all.
Jun 21st, 2022

We were planning to use them for bridal hair, make up, and nails. They did a practice run and we signed a contract. Less than 3 weeks prior to the wedding, we called to ask about a schedule for the event and they told us they had canceled our event. They claimed they had been trying to get a hold of us for months as they would be unable to do nails. The correct number was listed on the contract, but we never received any phone calls or emails from them. They left us in a huge bind scrambling to find a new stylist at the last minute. They are not reliable.
Jun 21st, 2022

I sent in a contract for a wedding and no one called me for months. Then I call two weeks before the date and they mention their scheduler tried to call me. I never got a single call so that is a complete lie. They are extremely unprofessional. No one seemed to care and they just went ahead and canceled my wedding hair. I paid for the trial and that money went to waste. I would not do business with them again.
Jun 9th, 2022

We were planning to use them for bridal hair, make up, and nails. They did a practice run and we signed a contract. Less than 3 weeks prior to the wedding, we called to ask about a schedule for the event and they told us they had canceled our event. They claimed they had been trying to get a hold of us for months as they would be unable to do nails. The correct number was listed on the contract, but we never received any phone calls or emails from them. They left us in a huge bind scrambling to find a new stylist at the last minute. They are not reliable. Services: Makeup services, Pedicure, Hairstyling
Jun 8th, 2022