Orkin

This is about a non-profit organization. Because there have been some urgent issues with ants in the building, I tried to reach out to Orkin a few times, but was not able to talk with them for a couple of weeks. I left messages on the voice mail a few times in the meantime, but no call back at all. I was finally able to hold one of the customer service persons, but she refused providing any service because I am not the account holder even though I explained that I'm in charge of the building maintenance committee this year. They are not professional at all and not responsive or responsible based on my experience. Services: General pest inspection, Ant extermination
Sep 18th, 2023

I was supposed to have an appointment today for an inspection on a pest (that I urgently need out) with an appointment window of 10-12. I ended up having to cancel a plan today to schedule around it. Its now 11:15 and I get a call from Orkin saying no one can make it today. It would be different if it was the day prior, or even a hour or two before the appointment window, but this was halfway through the window while Ive been waiting. I assumed Orkin would be the most professional company in the area, but all I got was a call saying sorry, no one can make it due to XYZ. Service: General pest inspection
Sep 7th, 2023

Cannot say enough about this company and technician named Larry. LARRY WAS EXCEPTIONAL. A few days ago I had my kitchen begin to fill with yellow jackets. We just had new siding put on the front of our home and the job was not done correctly. They came In thru the mortar which was not back filled correctly. The nest was in my ceiling and they chewed my drywall. Had 500 yellowjackets invading my kitchen. I called and after calling 3 other companys they had Larry here in 2 hours. He was so so amazing and knowledgeable. He came back a day later and removed hive at no cost. This is a amazing company and cannot begin to express my gratitude to Larry. Service: Hornet & wasp extermination
Aug 29th, 2023

Jul 15th, 2023

Literally cant say enough about how easy and convenient working with this company has been. You wont regret hiring them to handle any pest need you may have. If youre questioning it just do it you will be completely satisfied with orkin. Very knowledgeable and just great people. Services: Home inspection, Rodent extermination, Termite inspection, Spider extermination, General pest inspection, Bug & insect extermination
Jul 15th, 2023