Air Quest Heating and Cooling

Mike, the owner, went above and beyond, late on Christmas Eve, to help solve my furnace troubles. He had just worked a 21 hour shift, and tried to talk me through a repair over the phone. I could not get the job done. He came to the house on Christmas Day, and learned we had a bad gas meter from our gas supplier. Mike made us feel like family! Theres no need to call anyone else in the future. Services: Heating system repair, Repair HVAC
Dec 7th, 2022

Great People Quality Work done. Service: Repair HVAC
Aug 6th, 2022

Came out same day and fixed the problem at a reasonable price. Service: A/C system repair
Sep 12th, 2021

I want to be completely honest in this review. I was referred to this business through a local Facebook page and quite a few people said I should use their service. I needed an A/C unit installed in my house, it has never had Central A/C. I called their office, got a call back the next day saying they could come by and give me a quote. I was given a time and day, I waited, no one showed, no one called, finally got a hold of someone who said they pushed the time back and will be there in a few hours. They never came, I got a phone quote instead based off of photos and measurements I sent in. Fine. It took a week for them to get back to me to schedule an installation date. I had to call 3 times different days to get an answer. Installation day, they said they would be here between 10am-10:30am. At 10:50am, I called and was told they pushed the time back and someone should have let me know. Of course, no one told me. I was then told by noon, someone would be there to do electrical work. OK. I waited again, I called at 12:50pm since no one had showed up. The response this time was "I told the electrician not to be there until after 1pm, we are 30 mins away". They showed up at 1:45pm, finished around 6pm. I was told the owner would be by to check on things. He never came over. Just a lot of horrible, unprofessional communication on their part. It's a good thing everything is working well, but you would think if you're paying someone over $3,000 for a service, you should expect some communication and a follow through on word.
Nov 6th, 2020

Highly recommend! Mike is truly on your side, he's very helpful and is not trying to sell you anything! We will be using Air Quest for all of our heating and cooling needs!
Aug 11th, 2020