Chamber of Commerce

      Citizens Federal Savings and Loan Association

      ( 11 Reviews )

      Citizens Federal Savings and Loan Association
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 12:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (11 reviews)
      8
      0
      0
      0
      3
      Read Our 11 Reviews

      Chamber Rating

      3.9 - (11 reviews)
      8
      0
      0
      0
      3
      › ‹
      • Ashley Moore

        Most snobbish attitude towards customer which creates more customer service issues. Not everyone is knowledgeable in banking protocols or which account they will need. Someone did reach out but they was just as rude and had that better then thou attitude. It has been quite shocking since I have been a customer for twenty years and your more established employees are wonderful, friendly, and so welcoming. But those few that have no tact, bad attitudes, and just plain treat customers of your establishment like they have much better things to do with their time then wait on them for conducting their business affairs or answering any questions it is poor manners and they should not be facing the public who they clearly despise serving.
        Oct 27th, 2023

      • Brennen Rogers

        Nice workers
        Sep 24th, 2023

      • Tim Talbert

        Resolved as of June 1. ATM functioning normally now. 4.25.23 Their ATM in the drive through is absolutely garbage. I have told them time and time again that it basically never accepts cash. I have showed them videos. They just DO. NOT. CARE. I work longer hours than they are open every day that they are open. I need to deposit cash. Then they make the GENIUS decision to put in a new ATM that doesn't accept cash deposits? How? Get it together. I can't believe they even make those.
        Jun 10th, 2023

      • M Straker


        May 15th, 2023

      • Mo Jo

        rude workers who think theyre above everyone else. dont bank here
        May 15th, 2023

      Read Our 11 Reviews

      About
      Citizens Federal Savings and Loan Association

      Citizens Federal Savings and Loan Association is located at 100 N Main St in Bellefontaine, Ohio 43311. Citizens Federal Savings and Loan Association can be contacted via phone at 937-593-0015 for pricing, hours and directions.

      Contact Info

      •   937-593-0015

      Questions & Answers

      Q What is the phone number for Citizens Federal Savings and Loan Association?

      A The phone number for Citizens Federal Savings and Loan Association is: 937-593-0015.

      Q Where is Citizens Federal Savings and Loan Association located?

      A Citizens Federal Savings and Loan Association is located at 100 N Main St, Bellefontaine, OH 43311

      Q What is the internet address for Citizens Federal Savings and Loan Association?

      A The website (URL) for Citizens Federal Savings and Loan Association is: http://www.citizensfederalsl.com/

      Q What days are Citizens Federal Savings and Loan Association open?

      A Citizens Federal Savings and Loan Association is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 12:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Citizens Federal Savings and Loan Association rated?

      A Citizens Federal Savings and Loan Association has a 3.9 Star Rating from 11 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 12:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Citizens Federal Savings and Loan Association

      Overall Rating

      Overall Rating
      ( 11 Reviews )
      8
      0
      0
      0
      3
      Write a Review

      Ashley Moore on Google

      image Most snobbish attitude towards customer which creates more customer service issues. Not everyone is knowledgeable in banking protocols or which account they will need. Someone did reach out but they was just as rude and had that better then thou attitude. It has been quite shocking since I have been a customer for twenty years and your more established employees are wonderful, friendly, and so welcoming. But those few that have no tact, bad attitudes, and just plain treat customers of your establishment like they have much better things to do with their time then wait on them for conducting their business affairs or answering any questions it is poor manners and they should not be facing the public who they clearly despise serving.

      Business Response on Google Oct 14th, 2023
      We always strive to provide a positive experience for our customers. We’re sorry to hear that was not your experience today. One of our staff members will reach out to discuss what we can do to better serve you and hopefully we can offer a helpful solution for you.

      Brennen Rogers on Google

      image Nice workers

      Business Response on Google Sep 11th, 2023
      Thank you!

      Tim Talbert on Google

      image Resolved as of June 1. ATM functioning normally now.
      4.25.23 Their ATM in the drive through is absolutely garbage. I have told them time and time again that it basically never accepts cash. I have showed them videos. They just DO. NOT. CARE.
      I work longer hours than they are open every day that they are open. I need to deposit cash.
      Then they make the GENIUS decision to put in a new ATM that doesn't accept cash deposits? How? Get it together. I can't believe they even make those.

      Business Response on Google May 3rd, 2023
      Thank you for bringing this to our attention for us to address again. We understand your frustration and want to help you have a better experience using our after-hour banking options.Our lead of Deposit Operations is aware of your concern about depositing cash into our ATM. Our ATMs accept customer cash deposits, but we understand that issues can arise sometimes.As previously shared, our staff is always willing to personally go with you to the ATM to learn more about what may be causing the problem.We also have our Night Drop available on the front of our building at the corner of North Main St and East Columbus Ave. The Night Drop is safe and secure. Your deposit will be processed promptly into your account the following business day.We hope to resolve this issue for you soon.

      M Straker on Google

      image

      Mo Jo on Google

      image rude workers who think theyre above everyone else. dont bank here

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      Overall Rating

      Overall Rating
      ( 11 Reviews )
      8
      0
      0
      0
      3

      Write a Review

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