Avon Lake Regional Water

We had a serious low water pressure issue as a result of a burst pipe in the tree lawn. The crew who worked on finding and repairing the pipe did an excellent job. They were efficient and considerate in keeping me informed on the issue they found. I am happy to know we have such a responsive water department in our community!
Jun 7th, 2023

Today I discovered that there was a huge water leak in our tree lawn. The crews worked their butts off out in miserable cold and snowy weather! Kudos to Avon Lake Regional Water Supply for their prompt and efficient work fixing the issue in just this afternoon. It was a huge excavation and they handled it so we only were without water for a short period of time. Thank you guys! Youre terrific!
Mar 5th, 2022

Excellent customer service from everyone in office, always helpful and kind.
Oct 27th, 2020

New resident to the city with zero knowledge of a backflow. Asked for forgiveness but person in charge, Robert, denies refund of penalty after we comply with test. Although late we are new tot the city and never before had to comply with backflow testing. Robert mentions the city robo calls (convenient), refers me to their facebook (who checks?), and mentions that we should of monitored the backflow prevention Avon lake web page. If I had a choice Avon Lake water world not be mine.
Jun 22nd, 2020