Kroger Floral

Purchased a large bouquet yesterday ($50) - brought it home and put packet in vase with water and made fresh cut on each stem. This morning, all the small roses, two of the full-size white roses, and a large chrysanthemum are dead. The bouquet looks like it has been here for days!! Poor quality flowers.
Feb 27th, 2024

Great Customer Service in the Floral Shop!! Very polite & knowledgeable!! This is my second review: Management I cannot say too much for. After I got home from my short stay in Ohio ( It was my mother's 80th birthday) I had went to Athens Ohio to the Krogers to get balloons filled up with helium. I had an eight and a zero to be filled up and several flowers and letter spelling out happy birthday. I was advised It would cost me $32 which I was willing to pay. The associate in the Floral department advise me the only balloons that was going to hold the helium would be the eight and the zero. She marked through the sales label and change the price to $12. That would be $6 for the eight and $6 for the zero which I was willing to pay. After I got back to West Virginia I noticed that I had been overcharged $20 I got charged the complete $32 for all the other balloons, that we're not filled up. I called and spoke with management and advised him that I lived in West Virginia and it would probably take me 2 hours to get back to their store to get my $20 refund. Asking him was there anything else they could do? Having a Kroger card you would think that they could add that to your card number in their computer and you could use it again. He refused!!! He said that was policy after 30 days I would not be refunded. I explained to him it would take me more than $20 in gas to come back and get my refund. He said, "so that's policy." How many people have been overcharged $20? My 30 days is not over yet! Google states that 70 mi It's way farther than 70 miles! Their management sucks!!!
Jul 26th, 2023

The florist was very helpful in helping me choose a arrangement for a friend of ours whom passed away. Decided on an angel planter with fresh cut flowers added to it. Thank you so much I greatly appreciated your help. So, anyone who wants to order flowers give them a try they're great.
May 23rd, 2021

Dec 7th, 2020