Verizon

Timothy was great, he helped me pick the right phone and walked me through everything. Explained all options and costs and answered all my questions. Will definitely be back.
Mar 11th, 2024

Mar 4th, 2024

This place is sketchy.. they do nothing but lie! Please avoid at all costs. Employee was very rude and then lied about my new phone purchase for me and my husband. Was told no activation fees etc and that was a lie.. this place is sletchy. Go to real Verizon store and not these Russell cellular
Mar 3rd, 2024

Ashton helped me out with a Sim Card issue I was having with my phone. Dude was extremely chill and exudes excellent vibes. He explained things clearly and helped me set up my eSim. Need more people like this guy in this world.
Feb 19th, 2024

Went in to upgrade my husbands phone and were told a multitude of lies. Starting with he would get a free Samsung watch with his phone purchase (per Verizon this was never even a promotion at the time) We were told to pick out 3 free accessories. This was also not true. Accessories were sold at a discount, not free. We were told Verizon would not take my husbands phone for trade because the back was broken (phone still worked) and wed be further ahead to sell it outright. This was also not true. There was a promotion at that time for 800.00 off a new phone with a trade in. Apparently they get more money by not advising you of this promotion. Luckily months later when I noticed we were being charged for the free watch, Verizon corporate made it right. They had me ship my husbands old phone in and gave the 800.00 off promotion that was available at that time. I would highly suggest not going to this location. Owner/manager also emailed my husband after he left a review to basically say we were wrong, they didnt lie, and they would not be fixing any issues we had.
Nov 17th, 2023