National Car Rental

Had a great experience renting a car through the Grand Forks Airport location. Ben helped us at the counter. He was great. We will definitely use this rental location again. There was a problem with the return location. We had booked through the national phone number(not this location). When I tried to correct the situation, the national number said there was no way to make the corrections. I called this local number and the gentleman who answered was very good and corrected the situation with no issues.
Apr 18th, 2023

Used this facility last week. The two gentleman at the counter were very nice. I had a question about why they did things a certain way, they both answered and gave me reassurance.
Jan 7th, 2023

Wasn't never there
Jul 2nd, 2022

The worst customer service for a rental car company. Made a reservation 2 months ahead and was denied a car because we were delayed 2 hours. Showed up to the counter and was told your past the time on your reservation so we gave your reserved car away. If you step to the side we maybe able to help you after those behind you check in. Sorry. The other companies down there might have cars.
May 26th, 2022

I received excellent service when I picked up my 2020 Ford expedition with National Car Rental. The pick up process was quick and easy, the car was clean and ready to go. The agent who assisted me renting the vehicle at the Grand Forks international Airport national car rental counter was Tony, he was very Polite and professional. He made sure to cover all the details and made the process quick and efficient. The vehicle was the perfect size for my family and we had a wonderful experience. Returning the car was just as quick and easy. I highly recommend going with National Car Rental. A+
Apr 1st, 2021