Sanford Health Equip

Best place in Fargo for Durable Medical Equipment.
Apr 3rd, 2024

New CPAP user here. Do not go to this place for anything CPAP. It was a complete disaster for me. They did not fit me with a mask or supplies. Here is your CPAP machine, there's the door. So I go to another store for supplies, they can't help because the machine is under a 10 month rent to own system from Sanford. I can only buy supplies at Sanford. They put in an insurance claim for $3,000 for the machine which can be bought anywhere for around $1,000. Insurance company comes back and allows $1500 price over the 10 months rent to own. That is still $500 more than anywhere else to me. Returned machine and cancelled rental. Out one months rent, but at least I'm done with them. Wish I could go negative stars and push their rating to zero where it belongs. End of story, went to another store in town, got fitted for a proper mask, paid what I expected, CPAP now works as it should. Sanford took 5 weeks to get me the machine, new provider had it within 2 days of ordering. HMMM, 1.9 stars???
Mar 23rd, 2024

-0 RATING I can't believe they are in business. I've gotten the same supplies since 1995. They can never get my order right. When I call to find out why NO ONE knows why. If they don't have an answer they hang up on you. They are VERY RUDE & UNPROFESSIONAL.I would Never recommend going to them. They go threw new staff like a revolving door. In 2019 I got a new wheelchair and they gave me the wrong cushion. Needless to say I ended up with a stage 4 pressure sore. I had to quit my job and was bedridden for almost 2 years and I had to have major surgery. No one would take the blame. So be warned
Feb 13th, 2024

I have no idea why they are still in business. Someone is always going to call you back with the answer that they found out. 2 months went by, no call. I called to check on the issue. I have never been treated so rudely. The next day I was called, the lady apologized all over the place. Her apologies meant nothing. I would go elsewhere, I wish I would have.
Feb 8th, 2024

Wow, I've never seen a less than 2 star rating before. Anyway, the check-in people are hidden behind their computers that are hidden at the back corner of the building. One of the employees was virtually invisible to numerous people that walked in. Otherwise perfectly acceptable.
Nov 9th, 2023