Sam's Club Optical Center

Paid for the scratch coating on my lenses and got a scratch and was told that I didnt take out the extended warranty and that theyre only guaranteed 60 days. They are just bifocals that I dont have to wear all the time and Ive never bought the coding on any other pair of glasses Ive owned, and theyve never scratched. The lady kept showing me the pamphlet on the warranty and I told her thats not doing me any good now. So if you have to buy the warranty even with the Sams card, you might as well go elsewhere. They know nothing about adjusting glasses either my nose and ears hurt so bad after they did it I couldnt even wear them anymore and had to wear a different pair. Ive had much better luck going through Walmart. This was the first time I purchased glasses from Sams and I will not go back.
Jan 17th, 2024

Disappointed
Sep 20th, 2023