Yadkin Car Care Inc

Giving them 2 stars is me being nice! The only one who deserved the 2 stars is the son and the mechanics, otherwise I'd give them 0 stars if I could. This place needs to get rid of the dad (older guy) (he works the front desk and the phone) he is the absolute rudest person I've ever dealt with in customer service. Don't expect him to call you. You will need to constantly call in to hear any update whatsoever and the older guy even laughed at me for my troubles. The story is about a year or two ago, I towed my Jeep to them, and they repaired it with a bad or faulty item. That means I had to have it towed to them again, they refused to eat the second tow cost (Total of $240 in tow cost at this point). This annoyed me since I believed it was on them, but I get it, the part was faulty but then when I asked the older guy to, he laughed at my situation and was very rude. He even was annoyed I kept calling for updates every other day or so. Without the older guy there, I'd probably give them 4 to 5 stars, older guy needs to go, or I suspect your business will.
Mar 7th, 2024

Took me four times to get four very bad experiences. Shame on me. James is rude and I dont need to hear his politics. Put wrong size brake shoes on, constant rubbing noise. Tried to charge for a new transmission one time when all it needed was a $20 gasket. The mechanic I go to now says he wouldnt let them sharpen his lawnmower blade.
Mar 4th, 2024

Feb 13th, 2024

Friendly folks that are willing to help you out when you have a break down.
Feb 6th, 2024

James and josh are some of the most honest people I know. And they do good work. If you are having car troubles take it to them and they will get it repaired.
Jan 13th, 2024