Walgreens

This pharmacy is the worst Walgreens Ive ever been a part of the pharmacist named Jill is a horrible person and she stops patients from getting their medicine. Even though there is no reason for it she will do everything possible to make it difficult for a patient to get their medication, she needs to be fired. I will be reporting this to corporate and having an investigation done on her.
Feb 11th, 2024

Chronically understaffed. I always have trouble with my prescriptions here. They just dont even start on the prescriptions that are called in unless you physically go there. For example, I tried to pick up my prescription today which was called in yesterday around 4 (4 hours before closing). It still wasnt ready this morning at 9, but they said oh give me 10 minutes and well make it. This happens to me all the time. Their excuse is always that they have people out sick. Clearly they do not have a large enough employee base to function. I dont necessarily blame the pharmacists, but Walgreens as a company is clearly mismanaging this location.
Feb 4th, 2024

Jan 28th, 2024

If I could give 0 stars I would. Just was put on generic adhd med (previously on a different adhd med) and there is a shortage. Been calling around to different Walgreens to see if they have in stock. Mind you, the other Walgreens locations said no if they had this in stock. I called this Walgreens and she only asked me for my name, no date of birth. I described the situation like I was, that I am switching adhd meds and calling around to see if it is in stock so I can transfer my prescription with my dr. One, she said she couldnt tell me if they have in stock/in their inventory because its a controlled substance. Ummm excuse me? The previous Walgreens I have called advised me to call around and THEY SAID NO, they dont have it in stock. Two, she didnt listen to me and told me we cant transfer controlled substance prescriptions LADY, I KNOW THAT. THAT is why I am CALLING so I know which Walgreens for my doctor to send my prescription to!!! Three, I am also calling around because I dont have enough on my current adhd med to last me for the work week, and trying to find a place so I can get my prescription there. Good Lord, I almost hung up on her I was so mad. Yall dont even deserve a 1 star review.
Jan 27th, 2024

Transferred prescriptions from CVS due to new insurance. Walgreens refilled Eliquis not needed, but only gave me 5 pills and charged me $59 without running it through my insurance. I was told it was a 90 day refill at pick up. Called them and they admitted mistake but would do nothing to rectify it. I was appalled and told them they made the mistake, so they should make it right. I dealt with CVS for years with no problems. I wish my insurance didnt force me to change to Walgreens. Avoid the Robinhood location at any cost. Ive had to go there four times this week for the transition, and now this is my first experience getting a prescription fillled. Totally Incompetent staff that does not stand behind their work and not at all customer focused. Use this Robinhood Road location at your own peril!
Jan 11th, 2024