CVS

I would like to thank Mrs. Cheryl for taking great care of our pharmacy needs. Great costumer service!!!
Feb 19th, 2024

I have had to deal with CVS for a long time, only because they are the closest pharmacy around. Everything is always an issue with them. The pharmacy and many of the pharmacy members are rude, unhelpful, slow, and unconcerned. It is overpriced. Im finally done with them when a pharmacist told the tech team on the phone to hang up on my wife. Ill drive further or use Amazon this point on.
Jan 27th, 2024

UPDATE- A new pharmacy team has bee. Hired and everyone is fantastic. Its a complete 180 in morale and costumer interactions. Rude pharmacy team. 95% of the time I am greeted with a low tone and attitude. Most of the women working here arent friendly. I do think the man that works here is pleasant. We all have bad days, days we maybe arent as nice as we can be, but always treating others like they do is reason for the one star. No one wants to be at work, but we must. Treat others how youd like to be treated. Several friends and family of mine agree, also looking at the other reviews this isnt just me.
Nov 7th, 2023

The past 2 experiences Ive had at the Hickory Tree CVS pharmacy, today and about a week ago, have been great! I believe they hired a new GM and got rid of the old rude employees in the pharmacy. Really - the OLD employees were some of the most impatient, uninterested, and unapologetic pharmaceutical representatives Ive ever dealt with. However, these NEW employees are amazing! They are very patient, understanding, and they seem to care about you and your health. I cant remember her name, but there is a nice woman who wears a hijab - she is awesome! She is so kind and I am thankful she is working at our CVS. I think she may be the new General Manager. Truly, every new employee Ive worked with has been awesome - including those working the front register. Things are looking up!
Sep 18th, 2023

The worst customer service I have ever received . The pharmacy staff including the pharmacist are completely incompetent. Medications are never in stock and you are not notified. My husband had surgery and it took 2 days to get his medication. We tried talking with pharmacy staff and after being on hold for 5 minutes,the phone call was dropped. We are officially done with CVS.
Aug 28th, 2023