Modern Chevrolet Parts

We have bought three cars from there over the last 6 years. There service dept. Sucks! Our family will never purchase another car from there again! Dont even deserve the one star.
Dec 28th, 2023

Jun 19th, 2023

Feb 26th, 2023

Jan 29th, 2023

DO NOT BUY FROM MODERN CHEVROLET! I would post zero stars if possible. Long story short... - I ordered a part on line on 12/18/23. Was quoted and paid $312.04 plus $14.38 shipping and $26.93 tax for a total of $353.35. - Had to reach out after a month and was told they would look into the delay. - I reached out for an update on 1/25/24 and got no reply. - I reached out for an update on 2/2/24 and was told "apparently the part came in damaged and a new one should be in next week". - After reaching out again, I was emailed on 2/12/24 that the part was ready to ship, but they wouldn't ship it unless I pay an additional $51.99 in shipping. Reminder: Shipping was quoted and paid for almost 2 months prior... - I called the part department to discuss that I had to have the part asap since it took over 2 months to get, and I was very unhappy that they are holding the part hostage to make more money. - The lady I was speaking with told me "If you don't like it, I'll void your order right now" and then hung up on me. - I received an order cancelation 5 minutes later.
Mar 6th, 2024