Monkee's of Wilmington

Love shopping here and seeing all of the brands they offer.
Jan 12th, 2024

The selection of brands and styles are awesome. However like other reviewers I have not found the customer service adequate for the premium prices and brands. For example on several different shopping experiences I asked for alternative sizes ready to buy the retail (overpriced but fashionable) item. No help. I even asked if it could be ordered or brought from another store and then the lack of help began. Lastly, during my last purchase I was not offered gift wrapping (the holiday wrap stand is there) and one of my $90 gift items came in a rough looking old box as if it had been in the store years or was a second. Please get more sizes in shoes, boots and clothing items. Offer to order since you lost my sales to online retailers with the same products in the size I needed. Consider matching service level to your price level.
Nov 20th, 2023

I am not from here, I stopped by to pick up a gift for my wife, I was greeted but the sales clerk gave me a strange look. I started to shop and another clerk did the same thing . I began to feel like I wasn't welcome in this store. I made a purchase for my wife and would have spent more but the snooty attitude was a real deal breaker and I left. I just went next door to the Gentleman Corner and made a large purchase. Lady's be careful how you treat a man when he is shopping for his wife
Nov 8th, 2023

I have frequented this store several times purchasing clothing and gifts. I have never found the staff particularly friendly, however my experience yesterday left me feeling awful. The store was not busy. I was the only customer for a while and I was briefly greeting by an employee who helped me get a fitting room started. I was picking out several dresses to try on when I turned to three women who were talking near the rack, one whom I believe is the owner, to ask for assistance and a recommendation. One of the women I was addressing, visibly and deliberately turned her back on me and stood facing towards the back wall while I was speaking like I was not even worth her attention. It was the most blatant and humiliating mean girl experience. I was so shocked, I stopped speaking and put my selection back and left. I walked next door to Island Passage where the staff had kindly helped me earlier, and made a purchase. The woman from Monkees walked into Island Passage and issued an apology to me, which I appreciate, but the interaction left me shaken in way I have not experienced in decades.
Sep 20th, 2023

Apr 28th, 2023