Williams Cleaners. Lorrie Williams

Affordable
Dec 30th, 2023

Much better cleaning than the sorry cleaners down the street on 17th and Market. Clothes here were better pressed and stains better removed. Much nicer people too. Prices are a little high so not 5 stars, but close.
Mar 5th, 2023

My husband was quoted $14.00 twice ( once by phone and again in person) to get a suit cleaned. He brought two suits in for cleaning only to find out when he went to pick them up that the actually cost was $20.30 per suit. When he disputed this price difference with a clerk named Mandy she told him he shouldn't have been quoted 14.00 and that there was nothing she could do about it. She said, "Oh well, you shouldn't have been told that", with a blank stare and obvious attitude. Wow, so imagine, they could concievably say anything when you show up to get your clothes. They know thre's nothing you can do about it. Either pay or not get your clothes back. Unreal! Just give the right quote when people ask. Talk about bate and switch. Aweful and no integrity. Avoid this place. Too bad we didn't check the reviews first.
Feb 6th, 2023

Great customer service
Dec 19th, 2022

Think twice before leaving anything of value, you're not likely to be compensated if they lose or damage it and are likely to be treated rudely. I dropped off a $600 king size down comforter the first week in April with pick up scheduled for the 14th. When I went to pick it up I was told it was delayed and they would call when ready. NEVER CALLED.. A week later I went back. They looked and said it's not here, maybe at one of the other cleaner sites, we'll search and call you. NEVER CALLED. I went back and asked to speak to a manager, was told she's not here, but she'll call you. NEVER CALLED. I went back and the manager was in. She said they would do another search and call. NEVER CALLED. I went back and talked to the manager. She had us fill out a lost item claim for compensation and said they call. NEVER CALLLED. I went back and the manager said she had no authority to act on the compensation and that the owner would deal with it and contact us. NEVER CALLED. I went back and was told the owner had surgery and would call when recovered. NEVER CALLED. I went back and the manager said the owner had cut a check that I would see soon. NO CHECK. Williams cleaners policy for dealing with lost customer's property seems to be blow them off long and often enough and they'll go away. Well it works. I'm going away.
Sep 29th, 2022