Cape Fear Auto Insurance
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6784 Market St
Wilmington, NC 28405 - 910-796-8155
Hours
Chamber Rating
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Nancy Blanton
It went out of business without any notice
Jun 23rd, 2020 -
ther1rida ther1rida
I have been a client of Cape Fear Auto Insurance for the last 10 years. Every time I am up for renewal, not only do they give me a courtesy call, but they always save me money and shop different companies to give me the best price. I have been nothing but grateful over these years. Thank you for your service.
Nov 3rd, 2018 -
Valencia Southerland
Jul 31st, 2018 -
Cameron Eaton
Dickson Kessler was the most unprofessional person I have EVER dealt with. Not only did he mess up my policy and not provide information I needed about it, I had several important policy coverage and lapse issues that he didn't bother to fix or clear up. He wouldn't even help me fix the mess he helped create or figure out what was happening. I provided info about my car to him, he set up a policy, I provided payment and gave him my info for autopayment so I wouldn't have to worry about it... then I received a bill from the state for lapsed coverage, I received a cancellation notice from the insurance company for wrong drivers license info, I later received another cancellation for a payment error! I would expect when I hire a company to take care of something, they do so, and when they don't, that they provide the info needed (and required by law) without intentionally being more difficult. This guy won't even send me records or info of our transactions because he doesn't like my tone.. I'm sorry they don't like my tone but I'm looking at penalties and fines from the state for a lapse in coverage that shouldn't have happened and its been extremely upsetting and frustrating to deal with... especially when the gatekeeper to my info REFUSES to provide me any info. They were paid for a service and did a terrible job, causing numerous problems for me month after month (only insured with them for three months!) and yet REFUSE to help resolve the troubles caused. DO NOT GO WITH THESE GUYS>>> Seriously.. Not worth the headache
May 7th, 2018 -
Donald Logan
They are very easygoing people they get you the best rate possible will recommend to anyone
Nov 23rd, 2017
Contact Info
- 910-796-8155
Questions & Answers
Q What is the phone number for Cape Fear Auto Insurance?
A The phone number for Cape Fear Auto Insurance is: 910-796-8155.
Q Where is Cape Fear Auto Insurance located?
A Cape Fear Auto Insurance is located at 6784 Market St, Wilmington, NC 28405
Q How big is Cape Fear Auto Insurance?
A Cape Fear Auto Insurance employs approximately 2-5 people.
Q Is there a key contact at Cape Fear Auto Insurance?
A You can contact Jeffrey Butler at 910-796-8155.
Q What days are Cape Fear Auto Insurance open?
A Cape Fear Auto Insurance is open:
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Q How is Cape Fear Auto Insurance rated?
A Cape Fear Auto Insurance has a 4.0 Star Rating from 7 reviewers.
Hours
Related Categories
Ratings and Reviews
Cape Fear Auto Insurance
Overall Rating
Overall Rating
( 7 Reviews )Nancy Blanton on Google
It went out of business without any notice
ther1rida ther1rida on Google
I have been a client of Cape Fear Auto Insurance for the last 10 years. Every time I am up for renewal, not only do they give me a courtesy call, but they always save me money and shop different companies to give me the best price. I have been nothing but grateful over these years. Thank you for your service.
Valencia Southerland on Google
Cameron Eaton on Google
Dickson Kessler was the most unprofessional person I have EVER dealt with. Not only did he mess up my policy and not provide information I needed about it, I had several important policy coverage and lapse issues that he didn't bother to fix or clear up. He wouldn't even help me fix the mess he helped create or figure out what was happening. I provided info about my car to him, he set up a policy, I provided payment and gave him my info for autopayment so I wouldn't have to worry about it... then I received a bill from the state for lapsed coverage, I received a cancellation notice from the insurance company for wrong drivers license info, I later received another cancellation for a payment error! I would expect when I hire a company to take care of something, they do so, and when they don't, that they provide the info needed (and required by law) without intentionally being more difficult. This guy won't even send me records or info of our transactions because he doesn't like my tone.. I'm sorry they don't like my tone but I'm looking at penalties and fines from the state for a lapse in coverage that shouldn't have happened and its been extremely upsetting and frustrating to deal with... especially when the gatekeeper to my info REFUSES to provide me any info. They were paid for a service and did a terrible job, causing numerous problems for me month after month (only insured with them for three months!) and yet REFUSE to help resolve the troubles caused. DO NOT GO WITH THESE GUYS>>> Seriously.. Not worth the headache
Donald Logan on Google
They are very easygoing people they get you the best rate possible will recommend to anyone
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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