Perry's Service Center

My son came to this establishment on 3-6-24 to get his oil changed. Upon getting it changed they advised him that he needed front brakes and rotors which he had them do. With in a few days he noticed a burning smell coming from his 2011 Jeep Liberty. He returned to the shop to stress his concern for what was going on. They looked at the vehicle and stated everything was fine. On March 25th of the same month he noticed his vehicle was smoking. He pulled over and called me. He then took it to another shop due to him being in boone and this shop being in Wilkesboro. The shop looked at the vehicle to inform him that not only was his new brakes and rotors shot but he would also need to replace his calipers( which makes sense for the burning smell when he came back to Perrys and they told him everything is fine when it wasn't.) His calipers were on the way out. He called Perrys to see if he could get some help with getting his money back for the rotors and brakes that just got replaced. They told him that they didn't even replace the front brakes and rotors that it was the rear. He got his receipt and yes it was the front. Then they said they couldn't do anything about it. This is wrong. I own a business and I believe in what's right is right and what's fair is fair. Its a shame that they cant own up to there own mistake. I understand things happen but come on. I would never recommend this place or go there period.
Apr 3rd, 2024

The guys at Perrys have taken care of all of my cars needs for years!!! Sometimes, I go in just to shoot the breeze!! I wouldnt trust my familys cars to anyone else!!
Mar 24th, 2024

Quick service.
Mar 14th, 2024

They quickly made repairs and replacements. They are kind and thoughtful. I highly recommend these mechanics. They will get you back on the road as soon as possible. I appreciate their professionalism and great service!
Feb 22nd, 2024

It's the only place I take my vehicles if they need anything more than an oil change. They are professional, get the job done right, and do it all at a fair price.
Jan 18th, 2024